Value creation in the financial services sector has been fundamentally transformed by digitally born financial technology (FinTech) companies. FinTech companies synthesize information systems with financial services. Given its disruptive power, the FinTech phenomenon has received great attention in academic research, practice, and media. Still, limited systematic research provides a structure and holistic view of FinTechs’ success. Aiming to enhance understanding of the factors enabling FinTech success, we classify success factors across extant scientific literature on distinct FinTech business model archetypes. Our analysis reveals that the “cost–benefit dynamic of the innovation,” “technology adoption,” “security, privacy, and transparency,” “user trust,” “user-perceived quality,” and “industry rivalry” are crucial factors for FinTech success and can be seen as “grand challenges” for the FinTech ecosystem. In addition, we validate and discuss our findings with real-world examples from the FinTech industry and two interviews with stakeholders from the FinTech ecosystem. Our study contributes to the knowledge of FinTechs by providing a classification system of success factors for practitioners and researchers.

数字诞生的金融科技（FinTech）公司从根本上改变了金融服务领域的价值创造。金融科技公司将信息系统与金融服务相结合。鉴于其颠覆性力量，金融科技现象受到学术研究、实践和媒体的高度关注。尽管如此，有限的系统研究提供了金融科技成功的结构和整体视角。为了加深对金融科技成功因素的理解，我们对现有科学文献中关于不同金融科技商业模式原型的成功因素进行了分类。我们的分析表明，“创新的成本效益动态”、“技术采用”、“安全、隐私和透明度”、“用户信任”、“用户感知的质量”和“行业竞争”是影响创新的关键因素。金融科技的成功可以被视为金融科技生态系统的“巨大挑战”。此外，我们还通过金融科技行业的真实案例以及对金融科技生态系统利益相关者的两次采访来验证和讨论我们的发现。我们的研究通过为从业者和研究人员提供成功因素的分类系统，有助于加深对金融科技的了解。