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Municipal facilities managers as strategists
Facilities Pub Date : 2023-05-17 , DOI: 10.1108/f-11-2022-0149
Pernilla Gluch , Ingrid Svensson , Jan Bröchner

Purpose

This study aims to investigate practitioners’ perceptions of strategic work in municipal facilities management: how public facilities management is changing, what is included in strategic public facilities management and who leads the strategic work.

Design/methodology/approach

A literature review begins with mainstream studies of strategy management, ultimately concentrating on municipal facilities management. Findings are based on a 2020/2021 questionnaire targeting 356 practitioners in municipal facilities management across Sweden (50% response rate). The statistical treatment includes factor analysis.

Findings

Most respondents indicated changed ways of managing facilities in the past five years; most reported that they were in an organization with an explicit goal of working more strategically. Respondents associated strategic facilities management with governance, facilities, sustainability, technology change and communication. Frequently, it was the management team of the facilities management department that led strategic work.

Research limitations/implications

Research into municipal facilities management is dominated by studies in Northern Europe, and more studies from other regions are needed. How strategies and work roles evolve in parallel appears to be a fruitful direction of further research.

Practical implications

Facilities managers need stronger competences and more resources to engage in strategic facilities management. Findings indicate a need to integrate sustainability aspects better into long-term strategic work.

Social implications

More strategic municipal facilities management is of obvious social value.

Originality/value

This is the first study of practitioner perceptions of work on strategic facilities management in municipalities.



中文翻译:

市政设施经理作为战略家

目的

本研究旨在调查从业者对市政设施管理战略工作的看法:公共设施管理正在发生怎样的变化,战略公共设施管理包括哪些内容,以及谁领导战略工作。

设计/方法/途径

文献综述从战略管理的主流研究开始,最终集中在市政设施管理上。调查结果基于 2020/2021 年针对瑞典各地 356 名市政设施管理从业者的问卷调查(回复率为 50%)。统计处理包括因子分析。

发现

大多数受访者表示在过去五年中管理设施的方式发生了变化;大多数人报告说,他们在一个明确目标是更具战略性地工作的组织中。受访者将战略设施管理与治理、设施、可持续性、技术变革和沟通联系起来。通常,领导战略工作的是设施管理部门的管理团队。

研究局限性/影响

市政设施管理的研究以北欧的研究为主,还需要更多来自其他地区的研究。策略和工作角色如何并行演变似乎是进一步研究的一个富有成效的方向。

实际影响

设施经理需要更强的能力和更多的资源来参与战略设施管理。调查结果表明需要将可持续性方面更好地纳入长期战略工作。

社会影响

更具战略性的市政设施管理具有明显的社会价值。

原创性/价值

这是对从业者对市政战略设施管理工作的看法的首次研究。

更新日期:2023-05-20
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