Purpose

The purpose of this research is to examine how a change in team dynamics impacts an individual's motivation to engage in helping behavior and operational performance.

Design/methodology/approach

An online vignette experiment and a hybrid discrete event and agent-based simulation model are used.

Findings

Study findings demonstrate how a non-core worker's perception of team dynamics influence engagement in helping behavior and system performance.

Originality/value

This study provides a further understanding on how team members react to changes in team processes. This study theorizes on how an individual team member responds to fairness concerns. This study also advances our understanding of the critical importance of helping behavior in a retail logistics setting. This research illustrates how the theory of strategic core and procedural justice literature can be adopted to explain team dynamics in supply chain management.

中文翻译：

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非核心员工的程序正义问题是否会影响他们参与帮助行为？多方法研究

目的

本研究的目的是研究团队动力的变化如何影响个人参与帮助行为和运营绩效的动机。

设计/方法/途径

使用在线小插图实验和混合离散事件和基于代理的仿真模型。

发现

研究结果表明，非核心员工对团队动力的看法如何影响参与帮助行为和系统绩效。

原创性/价值

这项研究进一步了解团队成员如何对团队流程的变化做出反应。这项研究对单个团队成员如何回应公平问题进行了理论化。这项研究还增进了我们对零售物流环境中帮助行为的重要性的理解。本研究说明了如何采用战略核心理论和程序正义文献来解释供应链管理中的团队动态。