This article examines the phenomenon of self-exploitation among platform couriers, using the company Glovo as a case study. The research, based on a qualitative approach with interviews from 22 different stakeholders, highlights the ways in which precarity, entrepreneurial subjectivity, and gamification intersect to create what are referred to as postdisciplinary control mechanisms. These mechanisms shift the locus of exploitation from the employer to the workers' inner selves, which are compelled to follow implicit guidelines due to their precarious situation. The use of algorithmic management by platform companies like Glovo plays a major role in this architecture marked by overwork, exposure to hazardous conditions, and economic dependence. The article urges policymakers to look beyond platform workers' employment status debate and address the design of algorithms and broader forms of labour precarity, so that policies that successfully improve workers' experience are designed.

中文翻译：

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平台快递员的自我剥削：Glovo案例研究

本文以 Glovo 公司为例，探讨平台快递员的自我剥削现象。这项研究基于对 22 个不同利益相关者进行访谈的定性方法，强调了不稳定、创业主体性和游戏化相互交叉以创建所谓的后纪律控制机制的方式。这些机制将剥削的焦点从雇主转移到工人的内心，而工人由于处境不稳定而被迫遵循隐含的指导方针。Glovo 等平台公司对算法管理的使用在这种以过度劳累、暴露于危险条件和经济依赖为特征的架构中发挥着重要作用。该文章敦促政策制定者超越平台工人就业状况的争论，并解决算法设计和更广泛形式的劳动力不稳定问题，以便设计出成功改善工人体验的政策。