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Using the metaverse in training: lessons from real cases
European Journal of Training and Development Pub Date : 2023-06-05 , DOI: 10.1108/ejtd-12-2022-0144
Omaima Hajjami , Sunyoung Park

Purpose

The purpose of this study is to explore the potential contribution of the metaverse to improve training and development as a function of human resource development (HRD) perspective. The authors explore the benefits and challenges of the metaverse and introduce cases of companies using the metaverse in training.

Design/methodology/approach

A narrative literature review was conducted to collect information on the metaverse in training. The authors reviewed peer- and non-peer-reviewed articles, book chapters, white papers, corporate websites and blogs and business magazines.

Findings

A total of 75 articles were reviewed, including 14 cases, which were summarized to demonstrate how companies are applying metaverse technology in training contexts. For a more in-depth review, three cases were selected and summarized in terms of context, process and outcomes.

Originality/value

The metaverse is an emergent topic in HRD. It has the potential to revolutionize the functions of training and development through the combination of advanced technologies, including virtual reality, augmented reality and mixed reality. This article is the foundational attempt to provide a comprehensive summary of existing literature and case studies that highlight the potential of the metaverse in training within the context of HRD.



中文翻译:

在训练中使用元宇宙:来自真实案例的经验教训

目的

本研究的目的是探索元宇宙对改善培训和发展的潜在贡献,作为人力资源开发 (HRD) 视角的函数。作者探讨了 Metaverse 的好处和挑战,并介绍了公司在培训中使用 Metaverse 的案例。

设计/方法/途径

进行了叙述性文献综述,以收集有关训练中的元宇宙的信息。作者审阅了同行和非同行评审的文章、书籍章节、白皮书、公司网站和博客以及商业杂志。

发现

共审查了 75 篇文章,包括 14 个案例,这些案例被总结以展示公司如何在培训环境中应用 Metaverse 技术。为了进行更深入的审查,我们选择了三个案例并根据背景、过程和结果进行了总结。

原创性/价值

Metaverse 是 HRD 中的一个新兴主题。通过结合虚拟现实、增强现实和混合现实等先进技术,它有可能彻底改变培训和发展的功能。本文是对现有文献和案例研究进行全面总结的基础性尝试,这些文献和案例研究突出了元宇宙在人力资源开发背景下的培训潜力。

更新日期:2023-06-02
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