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Balancing structural IT capabilities for organizational agility in digital transformation: a resource orchestration view
International Journal of Operations & Production Management ( IF 9.360 ) Pub Date : 2023-06-20 , DOI: 10.1108/ijopm-09-2022-0595
Hongyi Mao , Shan Liu , Yeming Gong

Purpose

To achieve digital transformation, organizations have continued to rely on integrating the capabilities of information technology (IT) to facilitate decision-making and developing their reconfiguration capability to enhance agile operations. The pressure imposed by digital transformation necessitates investigations on leveraging different IT capabilities to attain substantial organizational agility in an optimal configuration. This study aims to provide a new perspective on balancing IT structural capabilities and proposes a framework for evaluating their coalignment and complementary returns based on resource orchestration theory.

Design/methodology/approach

A multi-method approach is used to evaluate the research model. This study tests hypotheses and explores the potential coalignment and complementary returns of balance in structural models and response surface analysis. Then, it analyzes the qualitative data and provides complementary findings to corroborate and confirm complex relationships.

Findings

Balanced structural IT capabilities facilitate organizational agility but cooperate differently with internal (e.g. IT proactive stance) and external (e.g. environmental volatility) environmental factors. Balance between IT integration and reconfiguration must be maintained from several approaches during search/selection and configuration/deployment.

Originality/value

This study theorizes and empirically investigates the interactive mechanisms of two IT capabilities in influencing organizational agility under different boundary conditions. It enriches the understanding of balancing capabilities for organizational agility in digital transformation.



中文翻译:

平衡结构 IT 能力以实现数字化转型中的组织敏捷性:资源编排视图

目的

为了实现数字化转型,组织继续依靠整合信息技术(IT)的能力来促进决策并发展其重新配置能力以增强敏捷运营。数字化转型带来的压力需要研究如何利用不同的 IT 功能,以最佳配置实现显着的组织敏捷性。本研究旨在为平衡IT结构能力提供新的视角,并提出基于资源编排理论评估其协同性和互补性回报的框架。

设计/方法论/途径

使用多种方法来评估研究模型。本研究测试假设并探索结构模型和响应面分析中潜在的协同和互补平衡回报。然后,它分析定性数据并提供补充发现来证实和确认复杂的关系。

发现

平衡的结构性 IT 能力可促进组织敏捷性,但与内部(例如 IT 主动立场)和外部(例如环境波动)环境因素的合作方式有所不同。在搜索/选择和配置/部署期间,必须通过多种方法维持 IT 集成和重新配置之间的平衡。

原创性/价值

本研究从理论上和实证上研究了两种 IT 能力在不同边界条件下影响组织敏捷性的交互机制。它丰富了对数字化转型中组织敏捷性平衡能力的理解。

更新日期:2023-06-20
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