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Demystifying the catalytic role of retention strategies and psychological contract in the health-care sector
Industrial and Commercial Training Pub Date : 2023-07-31 , DOI: 10.1108/ict-05-2022-0030
Fazeelath Tabassum , Nitu Ghosh

Purpose

This paper aims to explore the role of retention strategies and psychological contract (PC) factors in private hospitals.

Design/methodology/approach

The current study is an empirical research. The study was conducted by receiving responses from a sample size of 190 respondents who participated in the Doctors and Nurses’ survey.

Findings

The study results show the relationship between PC and the retention strategies of employees in hospitals. The research found that employees try to be committed to the hospital due to the image of the hospital and career development opportunities. Creating a sense of commitment among the employees towards their job and organisation, making to feel pride in the job, creating an attitude among the employees, a willingness to advocate the benefits and advantages and satisfaction among the employee towards the job and organisation.

Research limitations/implications

With a population of more than one million employees (Doctors and Nurses) in the Indian health-care sector, the sample needs to be more adequate. However, these limitations present scope for future studies on this topic bearing on the aspiration for generalisation of the findings on the entire population.

Practical implications

The study has strong practical implications in strengthening the relationships by identifying the factors of PC and influencing the retention strategies of health-care professionals in the hospital.

Originality/value

This research explores the changing dynamics of the Indian health-care sector. Health-care professionals may perceive and react differently to the retention strategies and policies of the HR system in the health-care sector and have more expectations of PC fulfilment that enhance their capability to use professional skills and resources in the realisation of their organisational goals.



中文翻译:

揭秘保留策略和心理契约在医疗保健领域的催化作用

目的

本文旨在探讨保留策略和心理契约(PC)因素在私立医院中的作用。

设计/方法论/途径

目前的研究是一项实证研究。该研究的样本量为 190 名参与医生和护士调查的受访者。

发现

研究结果显示了PC与医院员工保留策略之间的关系。研究发现,员工出于医院形象和职业发展机会而试图对医院忠诚。培养员工对工作和组织的承诺感,使他们对工作感到自豪,在员工中形成一种态度,愿意倡导员工对工作和组织的福利和优势以及满意度。

研究局限性/影响

印度医疗保健行业的员工(医生和护士)超过 100 万,样本需要更加充分。然而,这些局限性为该主题的未来研究提供了空间,关系到将研究结果推广到整个人群的愿望。

实际影响

该研究通过确定 PC 因素并影响医院医疗保健专业人员的保留策略,对于加强关系具有很强的实际意义。

原创性/价值

这项研究探讨了印度医疗保健行业不断变化的动态。医疗保健专业人员可能对医疗保健部门人力资源系统的保留策略和政策有不同的看法和反应,并且对 PC 履行有更多期望,以提高他们利用专业技能和资源实现组织目标的能力。

更新日期:2023-07-31
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