Purpose

The literature on help-seeking at work has experienced significant growth in the past decades. However, our knowledge about this research domain remains fragmented and lacks sufficient theoretical integration. Therefore, this paper aims to comprehensively integrate the extant literature on help-seeking behavior at work and propose an overarching, organized framework to propel this field forward.

Design/methodology/approach

A state-of-the-art review and theoretical development on help-seeking at work are conducted.

Findings

First, the authors provide the conceptual clarity of its definitions, key characteristics, types and measurement techniques. Second, the authors develop a fine-grained and integrative process-based framework consisting of antecedents, proximal psychological mechanisms, subsequent influencing processes and distal outcomes to advance our understanding of seeking help in the workplace. Third, the authors offer a detailed agenda for future research to target opportunities within the field.

Originality/value

The current study is comprehensive in surveying the full body of knowledge on help-seeking at work. It uniquely provides a coherent overarching framework that organizes prior findings and channels future research. Additionally, this review paints a complete picture of what has been done and what needs to be done in the field. More research can be spurred based on our conceptual framework.

中文翻译：

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工作中的求助：综合回顾、未来研究的组织框架和议程

目的

在过去的几十年里，有关工作中寻求帮助的文献经历了显着增长。然而，我们对这一研究领域的认识仍然碎片化，缺乏足够的理论整合。因此，本文旨在全面整合有关工作中寻求帮助行为的现有文献，并提出一个总体的、有组织的框架来推动这一领域的发展。

设计/方法论/途径

对工作中寻求帮助进行了最先进的审查和理论发展。

发现

首先，作者提供了其定义、关键特征、类型和测量技术的概念清晰度。其次，作者开发了一个细粒度、综合性的基于过程的框架，包括前因、近端心理机制、随后的影响过程和远端结果，以增进我们对在工作场所寻求帮助的理解。第三，作者为未来研究提供了详细的议程，以瞄准该领域内的机会。

原创性/价值

目前的研究全面调查了有关工作中寻求帮助的全部知识。它独特地提供了一个连贯的总体框架，可以组织先前的发现并引导未来的研究。此外，这篇评论全面描绘了该领域已完成的工作和需要完成的工作。基于我们的概念框架可以激发更多的研究。