Purpose

The objective of the paper is to examine the effects of firm capabilities on the use of Internet technologies, as well as the effect of the use of Internet technologies on export performance, by drawing from the resource-based view (RBV) and the information systems literature.

Design/methodology/approach

The authors test their propositions by using structural equation modelling (SEM) for 165 Polish exporters from the industrial manufacturing sector.

Findings

The authors’ findings indicate that the use of Internet technologies is positively related to the possessed capabilities of the firms. The use of Internet technologies is in turn positively related to export performance. The authors also find partial evidence for the fact notion that these relationships are moderated by the technology intensity of the sector.

Research limitations/implications

Firms which develop capabilities utilizing Internet technologies are able to enhance both communication and distribution efficiencies which in turn improve the effectiveness of their international operations.

Practical implications

Managers, particularly in sectors with a higher technological intensity, can find these findings useful as the study indicates where they should allocate their efforts to manage various Internet technologies activities for better export performance.

Originality/value

Existing literature has focused predominantly on the application of Internet technologies in the area of e-commerce. The authors go a step further in enhancing the understanding of digitalization in the business models of exporting firms by accounting for a broad variety of Internet-based technologies used by exporters.

中文翻译：

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企业能力、互联网技术的使用和出口绩效：波兰出口商的实证研究

目的

本文的目的是通过基于资源的观点（RBV）和信息系统来研究企业能力对互联网技术使用的影响，以及互联网技术的使用对出口绩效的影响。文学。

设计/方法论/途径

作者使用结构方程模型 (SEM) 对 165 家波兰工业制造领域的出口商测试了他们的主张。

发现

作者的研究结果表明，互联网技术的使用与企业拥有的能力呈正相关。互联网技术的使用反过来又与出口绩效呈正相关。作者还找到了部分证据来证明这些关系受到该行业技术强度的调节这一事实。

研究局限性/影响

利用互联网技术开发能力的公司能够提高通信和分销效率，从而提高其国际运营的效率。

实际影响

管理者，特别是技术强度较高的部门的管理者，可以发现这些发现很有用，因为该研究表明他们应该将精力分配到哪些方面来管理各种互联网技术活动，以获得更好的出口绩效。

原创性/价值

现有文献主要关注互联网技术在电子商务领域的应用。作者通过考虑出口商使用的各种基于互联网的技术，进一步加深了对出口公司商业模式中数字化的理解。