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Trust across borders: a review of the research on interorganizational trust in international business
Journal of International Business Studies ( IF 11.6 ) Pub Date : 2023-09-11 , DOI: 10.1057/s41267-023-00648-5
Tengjian Zou , Gokhan Ertug , Ilya R. P. Cuypers , Donald L. Ferrin

Trust between organizations has been recognized as crucial in international business (IB) and has attracted extensive research attention. Researchers have conceptualized and measured interorganizational trust in multiple ways, investigated numerous determinants and outcomes of interorganizational trust, and explored interorganizational trust in several types of international relationships across a range of country combinations using varied research methodologies. Our review aims to consolidate and advance this literature by focusing on (i) how interorganizational trust has been conceptualized in IB; (ii) how interorganizational trust has been operationalized in IB; (iii) what factors promote or hinder interorganizational trust in IB; (iv) what the outcomes are of interorganizational trust in IB; and (v) how interorganizational trust has been studied in IB. For each question, we analyze the literature and then provide recommendations and directions for future research. We aim to provide a solid grounding for future research that will keep this area theoretically sound, empirically robust, and phenomenologically relevant.



中文翻译:

跨国界信任:国际商务组织间信任研究述评

组织之间的信任被认为在国际商务 (IB) 中至关重要,并引起了广泛的研究关注。研究人员以多种方式概念化和衡量组织间信任,调查了组织间信任的众多决定因素和结果,并使用不同的研究方法探索了一系列国家组合中几种类型的国际关系中的组织间信任。我们的综述旨在通过关注(i)如何在 IB 中概念化组织间信任来巩固和推进这些文献;(ii) 组织间信任如何在 IB 中运作;(iii) 哪些因素促进或阻碍组织间对IB的信任;(iv) 组织间对 IB 的信任会产生什么结果;(v) IB 中如何研究组织间信任。对于每个问题,我们都会分析文献,然后为未来的研究提供建议和方向。我们的目标是为未来的研究提供坚实的基础,使该领域在理论上健全、在经验上稳健且在现象学上相关。

更新日期:2023-09-14
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