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Identity gatekeeping in New Work Order organizations
Pragmatics and Society ( IF 0.745 ) Pub Date : 2023-09-18 , DOI: 10.1075/ps.20039.van
Dorien Van De Mieroop 1
Affiliation  

Abstract

While much has been written on the transition of organizational life into the New Work Order (NWO) and the effects this has had on employees in language-centered economic spaces, few studies have attempted to tease out how these NWO-expectations have affected less language-centered workplaces. In this article, I focus on such a workplace, namely a medical lab, and I tease out processes of what I call ‘identity gatekeeping’. With this term I refer to the fact that NWO-employees are expected to be knowledge-workers whose identities need to be aligned with organizational expectations. As such, these identities become a crucial object of intra-organizational gatekeeping. Focusing on three performance appraisal interviews and using a social-realist discourse-analytical approach, I demonstrate how the superior’s interactional identity negotiations either mold or silence dissident identities depending on the employee’s future professional aspirations. Finally, the implications of these interactional negotiation processes for NWO-ways of working are discussed.



中文翻译:

新工作秩序组织中的身份把关

摘要

虽然关于组织生活向新工作秩序 (NWO) 的转变以及这对以语言为中心的经济空间中的员工产生的影响已经有很多文章,但很少有研究试图弄清楚这些 NWO 期望如何影响较少的语言以-为中心的工作场所。在本文中,我重点关注这样一个工作场所,即医学实验室,并梳理出我所说的“身份把关”的流程。我用这个术语指的是这样一个事实:NWO 员工被期望成为知识工作者,其身份需要与组织期望保持一致。因此,这些身份成为组织内部把关的重要对象。以三场绩效评估访谈为重点,采用社会现实主义话语分析方法,我展示了上级的互动身份谈判如何根据员工未来的职业抱负塑造或压制持不同政见者的身份。最后,讨论了这些互动谈判过程对 NWO 工作方式的影响。

更新日期:2023-09-23
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