Purpose

This study explores insights from key stakeholders into the skills they believe will be necessary for the future of work as we become more reliant on artificial intelligence (AI) and technology. The study also seeks to understand what human resource policies and educational interventions are needed to support and take advantage of these changes.

Design/methodology/approach

This is a qualitative study where a sample of highly experienced representatives from a range of small to large Irish organisations, both public and private, provide insights into this important topic.

Findings

Findings indicate participants see a continued need for soft and hard skills as we evolve towards a more technologised workplace, with a need for employees to adopt a lifelong learning philosophy. As the knowledge economy in Ireland is well established, experts do not expect mass displacement to occur but differ with respect to the predicted rate of change. Novel HR interventions such as hiring for potential, pooling talent and establishing postgraduate supply contracts are seen as key. Current state interventions were mostly viewed positively but revamping of curricula is needed as well as stronger partnerships with tertiary institutions.

Research limitations/implications

The interpretivist nature of the study limits the generalisability of the findings as they are based on a relatively small sample from one country. Also despite the significant expertise of the sample, it is not possible to predict whether their forecasts will manifest.

Practical implications

This research highlights the need for Irish SMEs to embrace the impacts of automation and AI as many are seen to be slow in reacting to changes in technology. The study also reveals cutting edge talent management interventions for employers to adopt that will insulate them from the challenges technological change presents to recruitment and employee development.

Originality/value

The findings from this paper culminate in the development of a conceptual framework, which encapsulates the responsibilities of all parties so that future skills needs will be met. This highlights the interplay between employers, individuals/employees, the Irish Government and educational institutions, demonstrating how they are interdependent on one another as we move towards a more technologised future.

中文翻译：

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自动化、人工智能和未来技能需求：爱尔兰的视角

目的

这项研究探讨了主要利益相关者对他们认为随着我们越来越依赖人工智能 (AI) 和技术而未来工作所必需的技能的见解。该研究还试图了解需要哪些人力资源政策和教育干预措施来支持和利用这些变化。

设计/方法论/途径

这是一项定性研究，来自爱尔兰各种小型到大型公共和私人组织的经验丰富的代表样本为这一重要主题提供了见解。

发现

调查结果表明，随着我们朝着更加技术化的工作场所发展，参与者认为对软技能和硬技能的持续需求，以及员工需要采用终身学习的理念。由于爱尔兰的知识经济已经十分成熟，专家预计不会发生大规模流离失所，但对变化率的预测存在分歧。招聘潜力、汇集人才和建立研究生供应合同等新颖的人力资源干预措施被认为是关键。当前的国家干预措施大多受到积极评价，但需要修改课程以及与高等教育机构加强合作伙伴关系。

研究局限性/影响

这项研究的解释主义性质限制了研究结果的普遍性，因为它们是基于一个国家相对较小的样本。此外，尽管样本拥有丰富的专业知识，但仍无法预测他们的预测是否会实现。

实际影响

这项研究强调爱尔兰中小企业需要接受自动化和人工智能的影响，因为许多中小企业对技术变革的反应缓慢。该研究还揭示了供雇主采用的最先进的人才管理干预措施，这将使他们免受技术变革给招聘和员工发展带来的挑战。

原创性/价值

本文的研究结果最终形成了一个概念框架，其中概括了各方的责任，以便满足未来的技能需求。这凸显了雇主、个人/雇员、爱尔兰政府和教育机构之间的相互作用，展示了在我们迈向更加技术化的未来时，他们如何相互依赖。