Purpose

Logistics at work is rapidly changing. The changing trend is especially prominent when considering the active involvement of individuals that perform diverse forms of formal/informal “logistics work” (e.g. crowd logistics and self-collection). Thus, by conducting a synthesised review (n = 55), this study aims to provide a typology of individuals' logistics work.

Design/methodology/approach

The total social organisation of labour is used as a guiding framework. A deductive literature analysis is performed based on the identified journal articles.

Findings

The review findings reveal three major contexts where individuals perform logistics work: formal organisation, social community and private household, with a decreased level of formality. Under each context, individuals may be engaged in paid or unpaid activities, creating six forms of logistics work, termed as paid/voluntary professional logistics, incentivised/friendly social logistics and rewarded/free consumer logistics. Furthermore, an actor–sphere–resource–value conceptualisation of individual logistics is proposed, focussing on the chains of actors, work settings, resource input and value outcome.

Originality/value

The results provide a theoretical foundation for further research in individual- or consumer-centrism in logistics. Two research directions and seven research questions are presented for future investigation.

中文翻译：

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走向正规就业之外的物流“工作”类型：综合文献综述

目的

工作中的物流正在迅速变化。当考虑到个人积极参与各种形式的正式/非正式“物流工作”（例如人群物流和自提）时，这种变化趋势尤其突出。因此，通过进行综合评价（n  = 55），本研究旨在提供个人物流工作的类型学。

设计/方法论/途径

整个社会劳动组织被用作指导框架。根据确定的期刊文章进行演绎文献分析。

发现

审查结果揭示了个人从事物流工作的三个主要背景：正式组织、社会社区和私人家庭，正式程度较低。在每种情况下，个人可能从事有偿或无偿活动，创造六种形式的物流工作，称为有偿/自愿专业物流、激励/友好社会物流和奖励/免费消费者物流。此外，提出了个体物流的参与者-领域-资源-价值概念，重点关注参与者链、工作环境、资源输入和价值结果。

原创性/价值

研究结果为进一步研究物流中的个人或消费者中心主义提供了理论基础。提出了两个研究方向和七个研究问题以供未来研究。