This study focuses on student resilience during the COVID-19 crisis, a key factor for students' progress, and future careers. It does so by introducing the job demands and resources (JDR) model, and the social exchange theory (SET), widely adopted in the management literature in the education field to better understand student experience management in the higher education context. In past research, limited attention has been given to student resilience through the lens of management theories such as JDR and SET, and college support as a factor that develops student resilience has been scarcely observed. Data were collected from 1435 students in a large Irish university during the lockdown period due to COVID-19 in 2020. The findings reveal that college support, as a resource, develops students' resilience (even in the presence of higher study demands), which in turn decreases their affective response to crisis, and increases their adaptive study performance, and commitment to the move to online learning. This research suggests that colleges need to balance their support and demands towards students during the crisis in facilitating students to develop their own resilience and provides valuable insights for higher education sector to develop students' resilience during crisis.

中文翻译：

---

危机期间培养学生的复原力：将大学支持、学习需求、学生复原力和学生的变革导向行为联系起来的调节模型

这项研究的重点是学生在 COVID-19 危机期间的恢复能力，这是学生进步和未来职业的关键因素。它通过引入教育领域管理文献中广泛采用的工作需求和资源（JDR）模型和社会交换理论（SET）来实现这一目标，以更好地理解高等教育背景下的学生体验管理。在过去的研究中，通过JDR和SET等管理理论的视角对学生的适应力关注有限，而大学支持作为培养学生适应力的因素也很少被观察到。数据收集自 2020 年因 COVID-19 导致的封锁期间爱尔兰一所大型大学的 1435 名学生。研究结果表明，大学支持作为一种资源，培养学生的适应力（即使存在更高的学习要求），这反过来又减少了他们对危机的情感反应，并提高了他们的适应性学习表现，以及对转向在线学习的承诺。本研究表明，大学需要平衡危机期间对学生的支持和要求，以促进学生发展自身的韧性，并为高等教育部门培养学生在危机期间的韧性提供了宝贵的见解。