This research intends to identify factors in the adoption of mobile government services, recognizing the main mobile government acceptance factors through different models, namely, the theory of reasoned action (TRA), the theory of planned behavior (TPB), the technology acceptance model (TAM), the technology readiness index (TRI), and the unified theory of acceptance and use of technology (UTAUT). Reviewing prior studies on factors that influence mobile government acceptance in Egypt and addressing local challenges help in the development of effective strategies for successful implementation, considering opportunities and challenges in value-added services (VAS). Therefore, the main objectives of this paper are as follows: we critically review prior studies to identify the main mobile government acceptance factors, explore the identified dimensions of mobile government acceptance, and recognize further insights into the challenges that exist in the Egyptian context. Data are gathered through interviews with technology experts and customers with technological experience in Egypt. The findings of the study show that the factors affecting mobile government adoption in the Egyptian context are identified as follows: facilitating conditions, opportunities and challenges, technology and information systems, perceived usefulness, challenges like a lack of trust, cost, privacy, age, and several other obstacles. This research assists scholars and practitioners with insights into how to create and promote an application that is deemed attractive for the adoption of m-government services.

中文翻译：

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探索埃及背景下影响移动政务服务采用的因素

本研究旨在识别移动政务服务采用的因素，通过不同的模型识别移动政务接受的主要因素，即理性行动理论（TRA）、计划行为理论（TPB）、技术接受模型（ TAM）、技术准备指数（TRI）以及技术接受和使用统一理论（UTAUT）。回顾之前关于影响埃及移动政务接受度的因素的研究并解决当地的挑战有助于制定成功实施的有效战略，同时考虑增值服务（VAS）中的机遇和挑战。因此，本文的主要目标如下：我们批判性地回顾先前的研究，以确定移动政府接受度的主要因素，探索移动政府接受度的确定维度，并进一步深入了解埃及背景下存在的挑战。数据是通过采访埃及技术专家和具有技术经验的客户来收集的。研究结果表明，影响埃及背景下移动政务采用的因素如下：便利条件、机遇和挑战、技术和信息系统、感知有用性、缺乏信任等挑战、成本、隐私、年龄、以及其他一些障碍。这项研究帮助学者和从业者深入了解如何创建和推广对移动政务服务的采用有吸引力的应用程序。