Purpose

The purpose of this paper is to identify the themes that emerged from retail supply chain (RSC) literature during the coronavirus disease 2019 (COVID-19) pandemic that inform future mitigation and recovery strategies.

Design/methodology/approach

This study analyses contributions in the RSC literature using four databases: Emerald, Elsevier (Science Direct), Wiley and Taylor & Francis. The systematic review approach resulted in identifying 74 articles covering 2020 to 2022.

Findings

Four themes emerged from the RSC literature on COVID-19. The first theme highlighted the factors that exacerbated the effects of the COVID-19 pandemic on the RSC. The second theme focussed on the types of disruptions that occurred in the RSC during the pandemic. The third theme demonstrated the recovery strategies used to reduce the impact of COVID-19 on the RSC. The fourth theme identified proposed mitigation strategies for the RSC post-COVID-19 outbreak.

Practical implications

The study provides a deeper understanding of how RSC managers could successfully reduce the effects of the COVID-19 pandemic by dealing with interruptions. Based on the reviewed studies and the four themes that evolved from RSC literature on COVID-19 throughout 2020–2022, 11 key RSC strategies and lessons have been recommended to decision-makers in the retail industry.

Originality/value

This is the first study to identify the themes that emerged from RSC literature during the COVID-19 pandemic to inform future mitigation and recovery strategies. The resulting themes add to the existing body of knowledge and establish the need for further research into other sectors that might be affected by future pandemics.

中文翻译：

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了解 COVID-19 期间的零售供应链：系统回顾

目的

本文的目的是确定 2019 年冠状病毒病 (COVID-19) 大流行期间零售供应链 (RSC) 文献中出现的主题，为未来的缓解和恢复策略提供信息。

设计/方法论/途径

本研究使用四个数据库分析了 RSC 文献中的贡献：Emerald、Elsevier（Science Direct）、Wiley 和 Taylor & Francis。系统审查方法确定了涵盖 2020 年至 2022 年的 74 篇文章。

发现

RSC 关于 COVID-19 的文献中出现了四个主题。第一个主题强调了加剧 COVID-19 大流行对 RSC 影响的因素。第二个主题集中于大流行期间 RSC 发生的破坏类型。第三个主题展示了用于减少 COVID-19 对 RSC 影响的恢复策略。第四个主题确定了 RSC 在 COVID-19 疫情爆发后提出的缓解策略。

实际影响

该研究让人们更深入地了解 RSC 管理人员如何通过处理干扰来成功减少 COVID-19 大流行的影响。根据审查的研究以及 2020-2022 年 RSC 关于 COVID-19 的文献演变而来的四个主题，我们向零售行业的决策者推荐了 11 项关键的 RSC 策略和经验教训。

原创性/价值

这是第一项确定 COVID-19 大流行期间 RSC 文献中出现的主题的研究，为未来的缓解和恢复策略提供信息。由此产生的主题丰富了现有的知识体系，并确定了对可能受到未来流行病影响的其他部门进行进一步研究的必要性。