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Assistant platforms
Electronic Markets ( IF 6.017 ) Pub Date : 2023-11-14 , DOI: 10.1007/s12525-023-00671-2
Rainer Schmidt , Rainer Alt , Alfred Zimmermann

Many assistant systems have evolved toward assistant platforms. These platforms combine a range of resources from various actors via a declarative and generative interface. Among the examples are voice-oriented assistant platforms like Alexa and Siri, as well as text-oriented assistant platforms like ChatGPT and Bard. They have emerged as valuable tools for handling tasks without requiring deeper domain expertise and have received large attention with the present advances in generative artificial intelligence. In view of their growing popularity, this Fundamental outlines the key characteristics and capabilities that define assistant platforms. The former comprise a multi-platform architecture, a declarative interface, and a multi-platform ecosystem, while the latter include capabilities for composition, integration, prediction, and generativity. Based on this framework, a research agenda is proposed along the capabilities and affordances for assistant platforms.



中文翻译:

辅助平台

许多助理系统已经向助理平台发展。这些平台通过声明性和生成性界面结合了来自不同参与者的一系列资源。其中包括 Alexa 和 Siri 等面向语音的助手平台,以及 ChatGPT 和 Bard 等面向文本的助手平台。它们已成为处理任务的宝贵工具,无需更深入的领域专业知识,并且随着生成人工智能的当前进展而受到广泛关注。鉴于其日益受欢迎,本基础知识概述了定义助理平台的关键特征和功能。前者包括多平台架构、声明式接口和多平台生态系统,而后者包括组合、集成、预测和生成功能。基于此框架,根据辅助平台的功能和可供性提出了研究议程。

更新日期:2023-11-15
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