The relationship between work attitudes such as satisfaction and commitment and behaviors such as task effort, citizenship behavior, absenteeism, job search, and turnover is a perennial focus of organizational research. Over time we have learned a great deal about why, how, and when attitudes predict work behavior, but new questions and theories continue to proliferate. With this review, we aim to synthesize existing organizational literature on attitudes and behavior, focusing on how the field can be organized using principles from Ajzen & Kruglanski's (2019) theory of reasoned goal pursuit. The accumulated evidence answers longstanding questions while simultaneously raising new ones related to the link between general attitudes and specific behavior; the proximal effect of intentions; the role of goals, social contexts, and behavioral control; and the dynamic processes among attitudes, environments, and behavior. We also suggest applications of our organizing framework to enhance future work attitudes and behavior research.

中文翻译：

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态度在工作行为中的作用

满意度和承诺等工作态度与任务努力、公民行为、缺勤、求职和流动等行为之间的关系是组织研究的长期焦点。随着时间的推移，我们对态度预测工作行为的原因、方式和时间有了很多了解，但新的问题和理论仍在不断涌现。通过这次回顾，我们的目标是综合关于态度和行为的现有组织文献，重点关注如何使用 Ajzen 和 Kruglanski（2019）的合理目标追求理论中的原则来组织该领域。积累的证据回答了长期存在的问题，同时提出了与一般态度和具体行为之间的联系有关的新问题；意图的最近效应；目标、社会背景和行为控制的作用；以及态度、环境和行为之间的动态过程。我们还建议应用我们的组织框架来加强未来的工作态度和行为研究。