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Feeling Stressed and Unproductive? A Field Evaluation of a Therapy-Inspired Digital Intervention for Knowledge Workers
ACM Transactions on Computer-Human Interaction ( IF 3.7 ) Pub Date : 2023-11-29 , DOI: 10.1145/3609330
Kevin Chow 1 , Thomas Fritz 2 , Liisa Holsti 3 , Skye Barbic 3 , Joanna McGrenere 1
Affiliation  

Today’s knowledge workers face cognitively demanding tasks and blurred work-life boundaries amidst rising stress and burnout in the workplace. Holistic approaches to supporting workers, which consider both productivity and well-being, are increasingly important. Taking this holistic approach, we designed an intervention inspired by cognitive behavioral therapy that consists of: (1) using the term “Time Well Spent” (TWS) in place of “productivity”, (2) a mobile self-logging tool for logging activities, feelings, and thoughts at work, and (3) a visualization that guides users to reflect on their data. We ran a 4-week exploratory qualitative comparison in the field with 24 graduate students to examine our Therapy-inspired intervention alongside a classic Baseline intervention. Participants who used our intervention often shifted toward a holistic perspective of their primary working hours, which included an increased consideration of breaks and emotions. No such change was seen by those who used the Baseline intervention.



中文翻译:

感到压力大、效率低下吗?对知识工作者受治疗启发的数字干预的现场评估

当今的知识工作者面临着认知要求高的任务,并且工作与生活的界限越来越模糊,工作场所的压力和倦怠不断增加。考虑生产力和福祉的整体支持工人的方法变得越来越重要。采用这种整体方法,我们设计了一种受认知行为疗法启发的干预措施,其中包括:(1)使用术语“充分利用时间”(TWS)代替“生产力”,(2)用于记录的移动自我记录工具工作中的活动、感受和想法;(3) 引导用户反思其数据的可视化。我们与 24 名研究生进行了为期 4 周的探索性定性比较,以检验我们的治疗启发干预措施与经典的基线干预措施。使用我们干预措施的参与者往往会转向对主要工作时间的整体看法,其中包括更多地考虑休息和情绪。使用基线干预的人没有看到这样的变化。

更新日期:2023-11-29
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