Researchers have increasingly explored various aspects of mobile payment in the past two decades, including different mobile payment systems (MPS), stakeholders, and related research contexts. However, existing literature reviews are limited to user adoption, overlooking the importance of understanding other key stakeholders, such as retailers and MPS providers, and post-adoption behaviors. To address this gap, this comprehensive review examines exhaustive 310 studies in the MPS literature using the theory-context-characteristics-methods framework, providing insights into all stakeholders and contexts studied. The findings highlight the need for further research in areas such as peer-to-peer payment, MPS adoption in lower-income countries, MPS discontinuance behavior, socioeconomic impact, and consumer privacy issues. Additionally, the study suggests expanding the scope of MPS research to include emerging mobile payment options like buy now pay later and facial recognition payment system (FRPS). This research contributes valuable insights and proposes future research directions for MPS studies.

中文翻译：

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移动支付研究二十年：使用 TCCM 方法进行系统回顾

在过去的二十年里，研究人员越来越多地探索移动支付的各个方面，包括不同的移动支付系统（MPS）、利益相关者和相关研究背景。然而，现有文献综述仅限于用户采用，忽视了了解其他关键利益相关者（例如零售商和 MPS 提供商）以及采用后行为的重要性。为了弥补这一差距，这篇综合综述使用理论-背景-特征-方法框架对 MPS 文献中的 310 项详尽研究进行了审查，提供了对所有利益相关者和所研究背景的见解。研究结果强调需要在点对点支付、低收入国家 MPS 采用情况、MPS 终止行为、社会经济影响和消费者隐私问题等领域进行进一步研究。此外，该研究建议扩大 MPS 研究范围，纳入新兴的移动支付选项，例如先买后付和面部识别支付系统 (FRPS)。这项研究为 MPS 研究提供了宝贵的见解并提出了未来的研究方向。