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Accessible tourism: how people with vision impairment and blindness experience tourism and “see” the invisible
Tourism Review ( IF 7.689 ) Pub Date : 2023-12-15 , DOI: 10.1108/tr-06-2023-0408
Nick Noghan , Peter O’Connor , Marianna Sigala

Purpose

Traditionally vision-focused, tourism effectively ignores the other senses. With tourists travelling to “see” places, an understanding of how people with vision impairment or blindness (PwVIB) experience tourism is currently lacking. Borrowing from psychology, this viewpoint proposes innovative research approaches to address this knowledge gap, clarifying how PwVIB psychologically experience tourism, enabling tourism professionals to design meaningful and appropriate tourism products and services for this market.

Design/methodology/approach

Reviewing extant literature on the tourist experience of PwVIB, this study highlights the existing knowledge gaps regarding understanding how PwVIB experience tourism, proposing alternative theoretical approaches and methodologies for use in future studies.

Findings

Alternative research approaches, borrowed from psychology, are proposed to address this knowledge gap and clarify our understanding of how PwVIB experience tourism, serving as a call to action for researchers to attack this issue in innovative ways. An example study, using a mental imagery approach is discussed by way of illustration of how such techniques could be applied.

Originality/value

Highlighting a gap in the understanding of tourist experiences of PwVIB, this viewpoint proposes the adoption of innovative research methods from psychology as a means of delving into the cognitive and conceptual processes involved, offering a new perspective on how to address this important and topical issue and contribute to the design of inclusive and meaningful tourism experiences for this demographic.



中文翻译:

无障碍旅游:视力障碍和失明人士如何体验旅游并“看到”看不见的事物

目的

传统上,旅游业以视觉为中心,实际上忽视了其他感官。随着游客前往“看”的地方,目前缺乏对视力障碍或失明人士 (PwVIB) 如何体验旅游的了解。该观点借鉴心理学,提出了创新的研究方法来解决这一知识差距,阐明 PwVIB 如何在心理上体验旅游,使旅游专业人士能够为这个市场设计有意义且合适的旅游产品和服务。

设计/方法论/途径

本研究回顾了有关 PwVIB 游客体验的现有文献,强调了在理解 PwVIB 如何体验旅游方面现有的知识差距,并提出了未来研究中使用的替代理论途径和方法。

发现

借鉴心理学的替代研究方法,旨在解决这一知识差距,并澄清我们对 PwVIB 如何体验旅游的理解,呼吁研究人员采取行动以创新方式解决这一问题。通过说明如何应用此类技术,讨论了使用心理意象方法的示例研究。

原创性/价值

这一观点强调了对 PwVIB 游客体验理解上的差距,建议采用心理学的创新研究方法作为深入研究所涉及的认知和概念过程的手段,为如何解决这一重要的热门问题提供了新的视角。为这一人群设计包容且有意义的旅游体验做出贡献。

更新日期:2023-12-14
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