Purpose

The purpose of the article is to identify the factors of the success of the change management process in IT programs.

Design/methodology/approach

The article presents the results of quantitative research conducted among 221 managers involved in the process of IT program management. In addition, to achieve the assumed goal, a factor analysis and cluster analysis were carried out on the basis of which a model of the relationship between success determinants and the change management process in the IT program was built.

Findings

Nine factors significant for the change management of IT programs have been identified. What is more, they illustrate 78.23% of all significant variables that may occur and significantly affect the success of the IT change program. In addition, it was indicated which factors have a significant impact on achieving the success of the program in individual sub-processes of the course of change.

Research limitations/implications

The article identified 38 variables determining the success of an IT program as a result of a literature review. Secondly, the article responds to the call of Teubner (2018) for IT programs and Vuorinen and Martinsuo (2018) for programs of change.

Originality/value

The article complements the current theory with identified factors of success in the change management process in IT programs. In addition, the article presents recommendations for managers regarding the importance of the identified factors and their impact on the success of the program.

中文翻译：

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IT 项目变更管理流程的成功因素

目的

本文的目的是确定 IT 项目中变革管理流程成功的因素。

设计/方法论/途径

本文介绍了对参与 IT 项目管理过程的 221 名管理者进行的定量研究的结果。此外，为了实现假定的目标，进行了因子分析和聚类分析，在此基础上建立了IT项目中成功决定因素与变革管理流程之间关系的模型。

发现

已确定对 IT 项目变更管理具有重要意义的九个因素。更重要的是，它们说明了可能发生并显着影响 IT 变革计划成功的所有重要变量的 78.23%。此外，还指出了哪些因素对变革过程中各个子流程中计划的成功产生重大影响。

研究局限性/影响

该文章根据文献综述确定了决定 IT 项目成功与否的 38 个变量。其次，本文响应了 Teubner (2018) 对 IT 计划以及 Vuorinen 和 Martinsuo (2018) 对变革计划的呼吁。

原创性/价值

本文通过确定的 IT 项目变更管理流程成功因素对当前理论进行了补充。此外，本文还就已确定因素的重要性及其对计划成功的影响向管理人员提出了建议。