This study examined the feasibility of workload monitoring to assess internal workload in law enforcement officers (LEO) using a multi-methodological approach. Fifty front-line LEO completed workload surveys on workdays for eight weeks. Retention and adherence were assessed across the survey period. LEO completed usability and likelihood to continue questionnaires, while departmental administrators (n = 8) received workload reports and completed utility and sustainability questionnaires. A subsample of LEO and administrators participated in semi-structured interviews, following consensual qualitative research design. LEO retention (96%), survey adherence (94%), and usability scores (88.3/100) were high, with a moderate likelihood to continue to use the survey. Administration reported high utility and sustainability. The high adherence rates and usability scores, coupled with strong administrative support, suggest that workload monitoring may be a feasible strategy among LEO to monitor occupational workloads. The LEO and administration feedback highlight areas of improvement (e.g., data transparency, departmental collaboration) to inform future implementation.

本研究探讨了使用多种方法进行工作量监测以评估执法人员 (LEO) 内部工作量的可行性。50 名一线 LEO 完成了为期八周的工作日工作量调查。在整个调查期间评估保留率和依从性。LEO 完成了可用性和继续可能性调查问卷，而部门管理员 (n = 8) 则收到了工作量报告并完成了效用和可持续性调查问卷。LEO 和管理人员的子样本按照一致同意的定性研究设计参加了半结构化访谈。LEO 保留率 (96%)、调查依从性 (94%) 和可用性得分 (88.3/100) 都很高，继续使用该调查的可能性中等。政府报告了高实用性和可持续性。高遵守率和可用性得分，加上强大的行政支持，表明工作量监测可能是 LEO 监测职业工作量的可行策略。LEO 和行政部门的反馈强调了需要改进的领域（例如数据透明度、部门协作），以便为未来的实施提供信息。