This study explores relationships among various aspects of Innovation Intermediaries' (IIs) business models and their intention to provide digital and data-enabled services to their members/customers. Using mixed research methods with data collected from Danish IIs, we find that IIs' current use level of digital resources has a positive relationship with their intention of offering digital and data services, while the level of existing digital services demotivates or prevents IIs from providing them. We also find that the breadth of IIs' customers and partnerships is not directly associated with their intention to offer more digital services in the future. These findings are enriched with nuanced insights from a follow-up qualitative study showing that strategic partners do not provide the required support for intermediaries to develop and provide digital offerings. Instead, IIs rely on system integrators to equip themselves with the needed digital capacity to support their members/customers. The study contributes to the understanding of IIs’ business models linked to their service catalogue, particularly on digital offerings and their function as digitalization champions in a shifting paradigm of industrial digital transformation. Furthermore, it adds knowledge about open innovation by researching service offerings and relevant resources and capabilities of IIs as network organizations.

本研究探讨了创新中介机构 (II) 商业模式各个方面之间的关系以及他们向其成员/客户提供数字和数据支持服务的意图。使用混合研究方法和从丹麦信息基础设施收集的数据，我们发现信息基础设施目前对数字资源的使用水平与其提供数字和数据服务的意图呈正相关，而现有数字服务的水平阻碍或阻碍了信息基础设施提供这些服务。我们还发现，II 的客户和合作伙伴的广度与他们未来提供更多数字服务的意图并没有直接关系。这些发现丰富了后续定性研究的细致入微的见解，该研究表明战略合作伙伴没有为中介机构开发和提供数字产品提供所需的支持。相反，II 依靠系统集成商为自己配备所需的数字能力来支持其成员/客户。该研究有助于理解IIs与其服务目录相关的商业模式，特别是数字产品及其在工业数字化转型范式转变中作为数字化冠军的职能。此外，它还通过研究作为网络组织的信息基础设施的服务产品以及相关资源和能力，增加了有关开放创新的知识。