This research aimed to examine the impact of the COVID-19 pandemic on the Job Satisfaction of military and airline pilots, in order to identify factors that influence the sustainability of aviation operations during global economic shocks, through the prism of industrial and organizational (I/O) psychology. The primary focus was on identifying factors linked to pilots' Job Satisfaction differentiations over the time course of the pandemic, and proposing measures to mitigate their negative effects. Survey Job Satisfaction data were collected from 203 pilots during the COVID-19 pandemic in March 2021, and were subsequently measured in a quasi-identical sample of 205 pilots after the pandemic in May 2023. During the pandemic, the results indicate that airline pilots experienced an acute decrease in Job Satisfaction due to the disruptive nature of COVID-19. This decline was primarily attributed to factors such as pay cuts and reduced promotion prospects, which consequently resulted in feelings of limited job security and future uncertainty. Importantly, a substantial recovery of airline pilots JS was observed following the end of the pandemic. In contrast, military pilots' levels remained relatively constant over the duration of the pandemic, as military organizations typically received government provided financial security. To improve commercial sustainability, it is recommended that airline companies enhance their preparedness for future crises by minimizing the financial impact experienced by pilots. Additionally, effective communication strategies should be implemented to address and alleviate uncertainty among pilots. It is crucial to prevent adverse psychological conditions among pilots, as they play a critical role in maintaining flight safety.

中文翻译：

---

军队和航空公司飞行员工作满意度的比较分析：COVID-19 期间和之后

本研究旨在探讨 COVID-19 大流行对军事和航空公司飞行员工作满意度的影响，以便通过工业和组织（I/ O）心理学。主要重点是确定在大流行期间与飞行员工作满意度差异相关的因素，并提出减轻其负面影响的措施。调查工作满意度数据是在 2021 年 3 月的 COVID-19 大流行期间收集了 203 名飞行员的工作满意度数据，并随后在 2023 年 5 月大流行后对 205 名飞行员的准相同样本进行了测量。在大流行期间，结果表明航空公司飞行员经历了由于 COVID-19 的破坏性，工作满意度急剧下降。这种下降主要归因于减薪和晋升前景减少等因素，从而导致工作保障有限和未来不确定性的感觉。重要的是，大流行结束后，航空公司飞行员 JS 大幅康复。相比之下，军事飞行员的水平在疫情期间保持相对稳定，因为军事组织通常得到政府提供的财务保障。为了提高商业可持续性，建议航空公司通过最大限度地减少飞行员所遭受的财务影响来加强对未来危机的准备。此外，应实施有效的沟通策略来解决和减轻飞行员之间的不确定性。防止飞行员出现不良心理状况至关重要，因为他们在维护飞行安全方面发挥着关键作用。