Purpose

Family businesses require internal communication (IC) to guide and provide direction, and the unique nature of involving both family and nonfamily employees add complexity. Navigating this complexity helps to ensure effective direction and management of family businesses. This paper explores the existing research concerning IC within family businesses and discusses the lenses and contexts through which it is commonly studied.

Design/methodology/approach

This paper provides a concise literature review to identify the most common lenses through which IC in family business has been researched.

Findings

IC in family enterprises is mostly studied through the lenses of IC between family generations, IC and the influence on family identity, and IC in times of crises. Existing research is largely focused on the role of family in IC, and limited consideration is given to the role of nonfamily members and family members outside of the business.

Originality/value

The paper synthesizes the direction and findings of existing research into IC within family business and provides avenues for future research. Managerial implications are also presented based on the synthesis of existing literature.

中文翻译：

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内部沟通与家族企业：观点文章

目的

家族企业需要内部沟通（IC）来指导和提供方向，而涉及家族和非家族员工的独特性质增加了复杂性。应对这种复杂性有助于确保家族企业的有效指导和管理。本文探讨了家族企业内部 IC 的现有研究，并讨论了通常研究它的视角和背景。

设计/方法论/途径

本文提供了简明的文献综述，以确定家族企业中 IC 研究的最常见视角。

发现

家族企业中的IC主要从家族代际间的IC、IC及其对家族身份的影响以及危机时期的IC等角度进行研究。现有的研究主要集中在家族在IC中的作用，而对非家族成员和企业之外的家族成员的作用考虑有限。

原创性/价值

本文综合了家族企业 IC 的现有研究方向和结果，并为未来的研究提供了途径。还根据现有文献的综合提出了管理意义。