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Theorising worker voice for supply chain justice – communication, representation and recognition
International Journal of Operations & Production Management ( IF 9.360 ) Pub Date : 2024-02-08 , DOI: 10.1108/ijopm-06-2023-0528
Victoria Stephens , Amy Victoria Benstead , Helen Goworek , Erica Charles , Dane Lukic

Purpose

The paper explores the notion of worker voice in terms of its implications for supply chain justice. The paper proposes the value of the recognition perspective on social justice for framing workers’ experiences in global supply chains and identifies opportunities for the advancement of the worker voice agenda with recognition justice in mind.

Design/methodology/approach

The paper adopts a conceptual approach to explore the notion of worker voice in supply chains in terms of the recognition perspective on social justice.

Findings

Sustainable supply chain management (SSCM) scholarship has considered worker voice in terms of two key paradigms, which we term communication and representation. To address recognition justice for workers in global supply chains, the worker voice agenda must consider designing worker voice mechanisms to close recognition gaps for workers with marginalised identities; the shared responsibilities of supply chain actors to listen alongside the expectation of workers to use their voice; and the expansion of the concept of worker voice to cut across home-work boundaries.

Originality/value

The paper offers conceptual clarity on the emerging notion of worker voice in SSCM and is the first to interrogate the implications of recognition justice for the emergent worker voice agenda. It articulates key opportunities for future research to further operationalise worker voice upon a recognition foundation.



中文翻译:

为供应链正义理论化工人的声音——沟通、代表和认可

目的

本文探讨了工人声音的概念对供应链正义的影响。本文提出了社会正义的认可视角对于构建工人在全球供应链中的经验的价值,并确定了在考虑到认可正义的情况下推进工人声音议程的机会。

设计/方法论/途径

本文采用概念方法,从社会正义的认知角度探讨供应链中工人声音的概念。

发现

可持续供应链管理 (SSCM) 学术研究从两个关键范式角度考虑了工人的声音,我们称之为沟通代表。为了解决全球供应链中工人的认可正义问题,工人声音议程必须考虑设计工人声音机制,以缩小对边缘化身份工人的认可差距;供应链参与者共同承担倾听的责任,并期望工人发出自己的声音;以及扩展工人声音的概念以跨越家庭工作的界限。

原创性/价值

该论文对 SSCM 中新兴的工人声音概念进行了概念澄清,并且是第一篇质疑承认正义对新兴工人声音议程的影响的论文。它阐明了未来研究的关键机会,以在认可的基础上进一步落实工人的声音。

更新日期:2024-02-08
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