当前位置：
X-MOL 学术
›
J. Manag. Info. Syst.
›
论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms
Journal of Management Information Systems ( IF 7.7 ) Pub Date : 2024-02-19 , DOI: 10.1080/07421222.2023.2301175 Agrim Sachdeva , Antino Kim , Alan R. Dennis
Journal of Management Information Systems ( IF 7.7 ) Pub Date : 2024-02-19 , DOI: 10.1080/07421222.2023.2301175 Agrim Sachdeva , Antino Kim , Alan R. Dennis
Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews ...
更新日期：2024-02-19
京公网安备 11010802027423号