The last few years have witnessed tremendous challenges in the management of operational risks faced by banks and the emergence of newer risks. The working models for bank staff are now different; additionally, there has been a massive increase in the digitization level. All these aspects make operational risk management in banks an attractive field of study. There is a need to perform systematic bibliometric analysis in this research area, providing the various trends and highlighting areas for further research analysis. This research paper has examined the various aspects of operational risk management in Banks by performing a thorough bibliometric analysis of 676 articles extracted from two data databases, i.e., Scopus and Web of Science, from 2010 until March 2023. These were analyzed using the tools Biblioshiny and VOSviewer. Various bibliometric techniques like analysis of trends, citations, contributing authors, keywords, and bibliographic coupling have been performed. This research paper has significant theoretical and practical implications which can assist future researchers. Operational risks are ever-dynamic, and five themes, i.e., climate risk, information security risks, geopolitical risks, third-party risks and compliance risks, have been identified in this research paper as key focus areas for conducting research in the future. The findings of this study and suggestions for future research will be useful to academicians, policymakers, and operational risk management professionals for identifying potential areas of collaboration in the future to strengthen the operational risk management framework.

中文翻译：

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银行操作风险管理：文献计量分析和未来研究机会

近年来，银行操作风险管理面临巨大挑战，新风险不断涌现。现在银行员工的工作模式已经不同了；此外，数字化水平也大幅提高。所有这些方面使得银行操作风险管理成为一个有吸引力的研究领域。有必要对该研究领域进行系统的文献计量分析，为进一步的研究分析提供各种趋势和重点领域。本研究论文对 2010 年至 2023 年 3 月从 Scopus 和 Web of Science 两个数据数据库中提取的 676 篇文章进行了彻底的文献计量分析，研究了银行操作风险管理的各个方面。这些文章是使用 Biblioshiny 工具进行分析的和 VOS 查看器。已经执行了各种文献计量技术，例如趋势、引文、贡献作者、关键词和书目耦合分析。这篇研究论文具有重要的理论和实践意义，可以帮助未来的研究人员。操作风险是不断变化的，本文将气候风险、信息安全风险、地缘政治风险、第三方风险和合规风险五个主题确定为未来重点研究领域。本研究的结果和对未来研究的建议将有助于院士、政策制定者和操作风险管理专业人士确定未来潜在的合作领域，以加强操作风险管理框架。