The COVID-19 pandemic caused higher education institutions to switch to online learning. This unique endeavor is being investigated to protect high-quality education. Due to its hasty and emergency implementation, students may have different opinions about this new education system. The primary objective of this study is to investigate the relationships between constructs such as students’ perceived effectiveness, institutional facility, teaching material, and overall satisfaction during the COVID-19 outbreak. Adopting a quantitative research approach, this study was conducted between November 8, 2020, and February 12, 2021, in private universities in Bangladesh. Data were utilized in structural equation modeling (SEM). The findings revealed that perceived effectiveness (0.68, p-value = 0.01), institutional facility (0.23, p-value = 0.01), and teaching material (0.14, p-value = 0.01) are all positively and significantly associated with satisfaction with an online class module. In addition, trajectory analysis establishes a link between satisfaction and effectiveness in e-learning through the SEM. The results of the study also indicate a strong and positive correlation between satisfaction with an online class module and perceived effectiveness, institutional setting, and teaching material. This study will serve as a catalyst for understanding students’ satisfaction in an online environment, as well as a benchmark for various stakeholders, particularly policymakers, practitioners, academicians, and institution owners, to take the necessary steps to ensure a sustainable online learning platform.

中文翻译：

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COVID-19 期间学生在线课堂的满意度：孟加拉国背景下的实证研究

COVID-19 大流行导致高等教育机构转向在线学习。人们正在研究这一独特的努力，以保护高质量的教育。由于实施仓促、紧急，学生们可能对这一新的教育制度有不同的看法。本研究的主要目的是调查 COVID-19 爆发期间学生感知有效性、机构设施、教材和总体满意度等结构之间的关系。这项研究采用定量研究方法，于2020年11月8日至2021年2月12日在孟加拉国私立大学进行。数据用于结构方程模型（SEM）。研究结果显示，感知有效性（0.68，p值 = 0.01）、机构设施（0.23，p值 = 0.01）和教材（0.14，p值 = 0.01）均与满意度呈显着正相关。在线课程模块。此外，轨迹分析通过 SEM 在电子学习的满意度和有效性之间建立了联系。研究结果还表明，在线课程模块的满意度与感知效果、机构设置和教材之间存在很强的正相关关系。这项研究将成为了解学生对在线环境满意度的催化剂，并为各利益相关者（特别是政策制定者、从业者、学者和机构所有者）提供基准，以采取必要措施确保可持续的在线学习平台。