In the era of the knowledge economy, knowledge management has become the primary source of existence, growth, and advancement, as well as a powerful means of value creation and a crucial determinant for productivity and competitiveness. Hence, the purpose of this paper was to investigate antecedents of the success of knowledge management. Moreover, this study also attempts to examine the effect of knowledge management on firm performance in the context of the banking industry. The study employed a cross-sectional survey design along with a quantitative research method. Data were collected using a structured survey questionnaire using the census sampling technique. SPSS version 26 and AMOS version 23 were used to perform descriptive statistics, factor analysis, and structural equation model (SEM), mainly path analysis. In this study, IT infrastructure, organizational structure, organizational culture, leadership style, training and education, and policy and strategy emerged as significant variables enabling the firm to create, transfer, integrate, and leverage knowledge. The results, however, revealed that the reward system is not significantly associated with knowledge management. It also became apparent that there is an indirect effect of knowledge management on firm performance. This study contributes to the broader literature on knowledge management success, and its effect on firm performance in Ethiopia’s banking industry. It can be suggested that implementing these knowledge enablers would contribute to the knowledge management strategy of firms which in turn results in improved performance in terms of profitability, customer satisfaction, growth, competitive position, and learning. Overall, the theoretical implications of this article suggest that knowledge management is a critical factor in driving firm performance in the banking sector and that firms need to invest in the necessary resources and infrastructure to support these efforts. By doing so, firms can create a culture of innovation and collaboration that will enable them to succeed in an increasingly competitive marketplace.

知识经济时代，知识管理成为企业生存、成长、进步的首要源泉，成为价值创造的有力手段、生产力和竞争力的重要决定因素。因此，本文的目的是调查知识管理成功的原因。此外，本研究还试图探讨银行业背景下知识管理对企业绩效的影响。该研究采用了横断面调查设计和定量研究方法。数据是通过使用人口普查抽样技术的结构化调查问卷收集的。使用SPSS 26版和AMOS 23版进行描述性统计、因子分析和结构方程模型（SEM），主要是路径分析。在这项研究中，IT 基础设施、组织结构、组织文化、领导风格、培训和教育以及政策和战略成为使公司能够创造、转移、整合和利用知识的重要变量。然而，结果表明奖励制度与知识管理没有显着相关性。知识管理对公司绩效的间接影响也变得显而易见。这项研究为有关知识管理的成功及其对埃塞俄比亚银行业公司绩效的影响的更广泛的文献做出了贡献。可以认为，实施这些知识推动因素将有助于企业的知识管理战略，从而提高盈利能力、客户满意度、增长、竞争地位和学习方面的绩效。总体而言，本文的理论意义表明，知识管理是推动银行业公司绩效的关键因素，公司需要投资必要的资源和基础设施来支持这些努力。通过这样做，公司可以创造一种创新和协作的文化，使他们能够在竞争日益激烈的市场中取得成功。