Purpose

The purpose of this study synthesises the body of research revolving around blockchain technology (BCT) whilst drawing on the technology-organization-environment framework, resource-based theory and theory of constraints, to conceptualize capabilities (enablers) and constraints (barriers) of BCT in the hospitality and tourism (H&T) industry.

Design/methodology/approach

A systematic literature review of BCT in the hotel and tourism industry has been achieved through two databases, i.e. Scopus and Web of Science. From 544 articles selected between the years 2008 and 2023 (first quarter), a sample of 49 articles was used to structure existing research on this subject.

Findings

The findings of this systematic literature review of BCT in the H&T literature establish a solid groundwork for assessing the evolution of this research area over time. Findings are classified into two groups: capabilities (enablers) and constraints (barriers) of BCT based on publication year, different research methods, theoretical underpinnings and applicable contexts.

Originality/value

To the best of the authors’ knowledge, this is one of the first attempts to synthesize studies related to BCT in H&T research by combining three theoretical approaches. It serves as a foundation to evaluate the development of BCT studies in this field.

中文翻译：

---

确定在酒店和旅游业中利用区块链技术的能力和限制

目的

本研究的目的是综合围绕区块链技术（BCT）的研究主体，同时利用技术-组织-环境框架、基于资源的理论和约束理论，概念化 BCT 的能力（促成因素）和约束因素（障碍）酒店和旅游业 (H&T) 行业。

设计/方法论/途径

通过Scopus和Web of Science两个数据库对酒店旅游行业BCT进行了系统的文献综述。从 2008 年至 2023 年（第一季度）期间选出的 544 篇文章中，使用了 49 篇文章的样本来构建该主题的现有研究。

发现

H&T 文献中对 BCT 的系统文献综述的结果为评估该研究领域随时间的演变奠定了坚实的基础。根据出版年份、不同的研究方法、理论基础和适用背景，研究结果分为两组：BCT 的能力（促成因素）和制约因素（障碍）。

原创性/价值

据作者所知，这是通过结合三种理论方法在 H&T 研究中综合 BCT 相关研究的首次尝试之一。它可以作为评价该领域BCT研究发展的基础。