Purpose

In Bangladesh (BD), delays in infrastructure are common. Many previous studies have explored the causes of infrastructure delays. However, this study investigated the causes of delays by taking responses from the stakeholders who are responsible for planning, design, funding, approval and implementation. There are few studies that have related infrastructure project delays to heterogeneity in stakeholders’ perceptions.

Design/methodology/approach

A structural equation (SE) model is developed with 350 normally distributed data points to understand the heterogeneity in stakeholders’ perceptions regarding delays in infrastructure projects in BD. Additionally, the relative importance index (RII) approach is used to assess the responses, validating the SE model.

Findings

The study finds that among the three latent variables, “Project itself related delay” has more influence on delays in infrastructure projects. Among the observed variables under the “project itself related delay” latent variable, “DPP approval process” has the most significance. From the heterogeneity analysis, the study found differences in responses among the stakeholders from “the Engineering Department,” “the Planning Office” and “the Construction Firm/Industry.” An important class of stakeholders believes that their stage is not being delayed and that other stages require attention.

Research limitations/implications

The data sample is 350. More data can improve the accuracy of the findings. Most of the respondents are civil engineers (74%) and represent the owner of the project. Sample data from more stakeholders’ will enhance the accuracy of the result.

Practical implications

This study addresses the requirements of Bangladeshi project stakeholders and how their interactions cause delays in projects. Furthermore, the opinions of other stakeholders are taken into consideration when determining the specific factors of individual stakeholders that are causing delays. Practically, the distance between stakeholders should be reduced. A project manager can play a role in this regard. Initiatives should be taken on how to complete the project quickly by eliminating the requirements discussed among the stakeholders and bureaucratic complications. Instead of placing blame on one another, stakeholders should take the initiative to figure out how to work together to finish the project on schedule. The Planning Commission’s approval of the Development Project Proposal (DPP) and Revised Development Project Proposal (RDPP) should be obtained as soon as possible by owner stakeholders. In order to avoid frequently changing the DPP, owners should also exercise greater caution when choosing contractors. Contractor stakeholders should use efficient and proper manpower and equipment so that unexpected delays are not created during the execution of work. Since the role of the contractor stakeholder is the most important among the three types of stakeholders, the contractor should raise awareness and urge the owners to get the RDPP approved quickly.

Originality/value

The findings from the study can help mitigate delays in infrastructure projects in BD, taking into account the perceptions of various stakeholders.

中文翻译：

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利益相关者对基础设施项目延误的看法存在差异：孟加拉国的情况

目的

在孟加拉国（BD），基础设施延误很常见。之前的许多研究都探讨了基础设施延误的原因。然而，本研究通过收集负责规划、设计、资助、批准和实施的利益相关者的回应来调查延误的原因。很少有研究将基础设施项目延误与利益相关者看法的异质性联系起来。

设计/方法论/途径

使用 350 个正态分布数据点开发了结构方程 (SE) 模型，以了解利益相关者对 BD 基础设施项目延误的看法的异质性。此外，相对重要性指数 (RII) 方法用于评估响应，验证 SE 模型。

发现

研究发现，在三个潜变量中，“项目本身相关的延误”对基建项目延误的影响更大。在“项目本身相关的延误”潜变量下的观测变量中，“DPP 审批流程”最显着。通过异质性分析，研究发现“工程部门”、“规划办公室”和“建筑公司/行业”的利益相关者的反应存在差异。一类重要的利益相关者认为，他们的阶段没有被推迟，其他阶段需要关注。

研究局限性/影响

数据样本为350个。更多的数据可以提高调查结果的准确性。大多数受访者是土木工程师（74%），代表项目的业主。来自更多利益相关者的样本数据将提高结果的准确性。

实际影响

本研究解决了孟加拉国项目利益相关者的要求以及他们的互动如何导致项目延误。此外，在确定导致延误的个别利益相关者的具体因素时，也会考虑其他利益相关者的意见。实际上，利益相关者之间的距离应该缩短。项目经理可以在这方面发挥作用。应采取主动行动，如何通过消除利益相关者之间讨论的要求和官僚主义复杂性来快速完成项目。利益相关者不应互相指责，而应主动找出如何共同努力按期完成项目的方法。业主利益相关者应尽快获得规划委员会对开发项目提案（DPP）和修订后的开发项目提案（RDPP）的批准。为了避免频繁更换DPP，业主在选择承包商时也应更加谨慎。承包商利益相关者应使用高效且适当的人力和设备，以便在工作执行过程中不会造成意外延误。由于承包商利益相关者的角色是三类利益相关者中最重要的，因此承包商应提高认识并敦促业主尽快获得RDPP批准。

原创性/价值

考虑到各利益相关者的看法，该研究的结果可以帮助减少BD基础设施项目的延误。