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Temporal Proximity Matters: The Impact of Justice Information Timing on Psychological Contract Breach Resolution
Group & Organization Management ( IF 4.290 ) Pub Date : 2024-03-09 , DOI: 10.1177/10596011241238796
Yannick Griep 1, 2 , Tinne Vander Elst 3, 4 , Johannes M. Kraak 5 , Samantha Hansen 6 , Elizabeth M. Beekman 1
Affiliation  

Although scholars and practitioners argue that organizations should provide justice information in the aftermath of a psychological contract breach (PC breach) to prevent or reduce violation feelings, it remains unclear whether that information should be provided within a few hours, days, or weeks following a PC breach. We estimated a 2-level time-lagged regression model on experience sampling data from 76 (226 observations), 70 (213 observations), and 70 (344 observations) employees with different intervals to test the durability of informational justice as a moderator on the PC breach-violation feelings relationship. We found that justice information should be provided in close temporal proximity (i.e., within the same day; Study 1) of PC breach to reduce violation feelings. In contrast, neither justice information provided the day (Study 2) or week (Study 3) after a PC breach successfully moderated the PC breach-violation feelings relationship. The current paper underscores the importance of being informationally just in close temporal proximity to a PC breach in line with resolution velocity as an indicator of the effectiveness of the recovery process. We discuss theoretical and practical implications of these findings.

中文翻译:

时间邻近性很重要:司法信息时间对心理契约违约解决的影响

尽管学者和从业者认为,组织应该在心理契约违约(PC 违约)发生后提供正义信息,以防止或减少违规情绪,但目前尚不清楚该信息是否应该在心理契约违约发生后的几小时、几天或几周内提供。电脑漏洞。我们对不同时间间隔的 76 名(226 次观察)、70 名(213 次观察)和 70 名(344 次观察)员工的经验采样数据估计了一个 2 级时滞回归模型,以测试信息正义作为调节者的持久性。 PC 违规-违规感受关系。我们发现,应在 PC 违规发生的时间上(即同一天内;研究 1)提供司法信息,以减少违规感受。相比之下,司法信息均未提供 PC 违规后的当天(研究 2)或一周(研究 3)成功缓和 PC 违规与违规情绪之间的关系。当前的论文强调了在信息上与 PC 漏洞的时间接近程度与解决速度相一致的重要性,作为恢复过程有效性的指标。我们讨论这些发现的理论和实践意义。
更新日期:2024-03-09
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