Abstract:

Library and information science practice and research have transitioned from positioning the user in the life of the library to placing the library in the life of the user. A review of OCLC Research themes during the past twenty years identifies a shift in focus from the optimization and quantitative analysis of library collections, systems, and services to the study of the needs and expectations of users of library collections, systems, and services. Just as libraries operate within local and global networks and ecosystems, users, with diverse needs and expectations, are embedded in communities in various ways. This new environment changes the focus from individual decision making to collaborative decision making, centering and emphasizing the importance of relationships and experiences. OCLC’s research has addressed these trends, providing a path for library leaders and staff to create their New Model Library that focuses on agility, collaboration, virtualization, and space within their work, collections, and engagement experiences. This framework offers a way to navigate the transition to the library in the life of the community.

摘要：

图书馆情报学实践和研究已经从将用户定位于图书馆生活转变为将图书馆置于用户生活中。对过去 20 年 OCLC 研究主题的回顾表明，重点已从图书馆馆藏、系统和服务的优化和定量分析转向研究图书馆馆藏、系统和服务的用户的需求和期望。正如图书馆在本地和全球网络和生态系统中运作一样，具有不同需求和期望的用户以各种方式融入社区。这种新环境将焦点从个人决策转变为协作决策，集中并强调关系和经验的重要性。OCLC 的研究针对了这些趋势，为图书馆领导和员工创建新模型图书馆提供了一条途径，该图书馆重点关注其工作、馆藏和参与体验中的敏捷性、协作、虚拟化和空间。该框架提供了一种引导社区生活向图书馆过渡的方法。