Over the past half century, virtual interactions have become a mainstay of contemporary organizations, whether leveraged for formal job interviews or day-to-day communication. Despite this central role, there is a lack of a holistic understanding of how employees make and manage impressions in these virtual contexts. In this article, we review, organize, and evaluate the state of the growing body of cross-disciplinary research on virtual impression management. We develop a guiding theoretical framework that identifies three categories of virtual impression management behavior (verbal, nonverbal, and meta behavior) that meaningfully alter impressions, and the conditions under which these outcomes vary. Through considering this body of research as a whole, we highlight that virtual interactions are quite rich when it comes to creating impressions. By illustrating where virtual impression management research has concentrated thus far, our review enables us to conclude by offering an agenda for future research on virtual impression management.

中文翻译：

---

虚拟印象管理行为和结果回顾

在过去的半个世纪中，虚拟交互已成为当代组织的支柱，无论是用于正式工作面试还是日常沟通。尽管发挥着核心作用，但人们对员工如何在这些虚拟环境中留下和管理印象缺乏全面的了解。在本文中，我们回顾、组织和评估了日益增长的虚拟印象管理跨学科研究的现状。我们开发了一个指导性理论框架，该框架确定了三类能够有意义地改变印象的虚拟印象管理行为（言语、非言语和元行为），以及这些结果发生变化的条件。通过从整体上考虑这一研究主体，我们强调虚拟交互在创造印象方面非常丰富。通过说明迄今为止虚拟印象管理研究的重点，我们的回顾使我们能够为虚拟印象管理的未来研究提供一个议程。