The primary objective of this study is to investigate the specific aspects of psychological resilience among ARFF professionals. Utilizing a qualitative approach and collecting data from 11 ARFF professionals using semi-structured interviews, this study delves into an exploration of factors that contribute to psychological resilience among Aircraft Rescue and Firefighting (ARFF) personnel stationed at State Airports, a group operating under emergency circumstances within the aviation industry. The investigation reveals three overarching themes: micro-level personal factors, meso-level organizational factors, and macro-level environmental/societal factors. Key findings reveal that micro-level personal factors, including personality traits and individual coping mechanisms, significantly influence ARFF professionals’ psychological resilience. Encompassing leadership quality and team dynamics, meso-level organizational factors have emerged as crucial contributors to resilience. Finally, macro-level environmental/societal factors, such as social support networks and the broader emergency preparedness context, have been identified as integral elements shaping psychological resilience. This qualitative approach, designed to capture the nuanced experiences and perceptions of ARFF professionals through a multi-level exploration of psychological resilience, extends its implications to the realms of aviation and emergency response. Micro-level considerations illuminate the significance of human resources-related decisions, such as recruitment and training, in fortifying ARFF professionals’ resilience. Meso-level considerations provide evidence for the impactful role of leadership and effective safety measures in promoting resilience. Macro-level considerations underscore the importance of environmental design and spillover effects, such as family support, in shaping resilience. An understanding of the factors that contribute to psychological resilience may be directly transferable to the creation of support mechanisms and targeted interventions and may also be directly transferable to assist emergency response teams in the aviation sector.

本研究的主要目的是调查 ARFF 专业人员心理弹性的具体方面。本研究采用定性方法并通过半结构化访谈收集 11 名 ARFF 专业人员的数据，深入探讨了有助于驻扎在国家机场的飞机救援和消防 (ARFF) 人员（一个在紧急情况下开展行动的团体）心理复原力的因素在航空业内。调查揭示了三个总体主题：微观层面的个人因素、中观层面的组织因素和宏观层面的环境/社会因素。主要研究结果表明，微观层面的个人因素，包括人格特质和个人应对机制，显着影响 ARFF 专业人员的心理弹性。包括领导素质和团队活力在内的中观组织因素已成为恢复能力的关键因素。最后，宏观环境/社会因素，例如社会支持网络和更广泛的应急准备环境，已被确定为塑造心理复原力的不可或缺的因素。这种定性方法旨在通过对心理弹性的多层次探索来捕捉 ARFF 专业人员的细致入微的经验和看法，并将其影响扩展到航空和应急响应领域。微观层面的考虑阐明了人力资源相关决策（例如招聘和培训）在增强 ARFF 专业人员复原力方面的重要性。中观层面的考虑因素为领导力和有效安全措施在提高复原力方面的影响力作用提供了证据。宏观层面的考虑强调了环境设计和溢出效应（例如家庭支持）在塑造复原力方面的重要性。对有助于心理复原力的因素的了解可以直接转化为支持机制和有针对性的干预措施的创建，也可以直接转化为协助航空部门的应急响应小组。