Purpose

Prospective students and other stakeholders in the education system use global and national rankings as a measure of the quality of education offered by different higher educational institutions. The ranking of an Institution is seen as a measure of reputation and has a significant role in attracting students. But are students happy in the top-ranked institutions? Does a high rank translate into high student satisfaction? This study answers this question taking data from top educational institutions in India.

Design/methodology/approach

This study examines how the top-ranked higher education institutions in India fare on student satisfaction. Using the data on key performance indicators published by the National Institutional Ranking Framework (NIRF) and student satisfaction scores of these institutions reported by NAAC, the study explores a possible relationship between the ranking of an institution and its student satisfaction score.

Findings

The study finds no significant relationship between the ranking of an institution and its student satisfaction score. The only institutional performance dimension which has a positive correlation with student satisfaction is graduate outcome. The diversity dimension is seen to be negatively correlated with student satisfaction.

Practical implications

The importance of modifying the ranking frameworks to account for the real drivers of student satisfaction is highlighted. The items in the student satisfaction survey should be regularly updated to reflect the actual concerns of the students. This is very important given the fact that the number of Indian students going abroad for higher education recorded a six-year high in 2022 at 750,365.

Originality/value

With more than 50,000 institutions catering to over 40 million students, India has the largest higher education system in the world. Given the high level of competition among these institutions, ranking and accreditation have become important parameters used by students for selection of an institution. But do top-ranked higher education institutions have the most satisfied student community? The assumption is disproved using the most credible secondary data. This study is the first of its kind in the Indian context. It has huge implications for the most respected ranking frameworks.

中文翻译：

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更高的排名是否能确保更高的学生满意度：来自印度高等教育机构的证据

目的

未来的学生和教育系统中的其他利益相关者使用全球和国家排名来衡量不同高等教育机构提供的教育质量。机构的排名被视为声誉的衡量标准，对于吸引学生具有重要作用。但学生在排名靠前的院校里快乐吗？高排名是否意味着高学生满意度？这项研究通过印度顶尖教育机构的数据回答了这个问题。

设计/方法论/途径

这项研究调查了印度排名靠前的高等教育机构在学生满意度方面的表现。该研究利用国家机构排名框架（NIRF）发布的关键绩效指标数据和NAAC报告的这些机构的学生满意度分数，探讨了机构排名与其学生满意度分数之间可能的关系。

发现

研究发现，机构排名与其学生满意度得分之间没有显着关系。唯一与学生满意度正相关的机构绩效维度是毕业生成绩。多样性维度被认为与学生满意度呈负相关。

实际影响

强调了修改排名框架以考虑学生满意度的真正驱动因素的重要性。学生满意度调查的项目应定期更新，以反映学生的实际关切。鉴于2022年印度出国接受高等教育的学生人数达到750,365人，创六年新高，这一点非常重要。

原创性/价值

印度拥有世界上最大的高等教育系统，拥有超过 50,000 所院校，为超过 4000 万名学生提供服务。鉴于这些机构之间的激烈竞争，排名和认证已成为学生选择机构的重要参数。但一流的高等教育机构是否拥有最满意的学生群体呢？使用最可信的二手数据推翻了这一假设。这项研究在印度尚属首次。它对最受尊敬的排名框架具有巨大的影响。