I competed in a karate competition recently and found it a bit like surgery: you spend years perfecting technique and getting to know intuitively what might be effective with each person. The NHS needs to retain and value the experience and intuitive competence of doctors, other senior clinicians, and managers. Educating someone for autonomous practice and the ability to deal with complexity is hard. But other types of educating can sometimes be simple. Knowledge and skills are empowering for staff and patients, as are environments that welcome discussion. In an NHS with minimal money, time, and staff it’s hard to retrofit education and new processes alongside other work, but we can start by focusing on patient education and empowerment. Social media and advertising have changed how people absorb information, how cultures evolve, and what our “norms” are. The …

中文翻译：

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斯嘉丽·麦克纳利 (Scarlett McNally)：将简单教育纳入 NHS

我最近参加了一场空手道比赛，发现这有点像手术：你花了数年时间完善技术并直观地了解什么对每个人可能有效。 NHS 需要保留并重视医生、其他高级临床医生和管理人员的经验和直觉能力。教育某人进行自主实践和处理复杂性的能力是很困难的。但其他类型的教育有时可能很简单。知识和技能赋予员工和患者权力，欢迎讨论的环境也是如此。在资金、时间和人员最少的 NHS 中，很难在开展其他工作的同时改造教育和新流程，但我们可以从关注患者教育和赋权开始。社交媒体和广告改变了人们吸收信息的方式、文化的演变方式以及我们的“规范”是什么。这 …