This study explores how victims of intermittent abusive supervision cope in the context of temporary professional teams where supervisor–subordinate relationships are transient and constantly shifting. Employing critical incident interviews with 23 non-management aircrew and using thematic data analysis, this study revealed that transient leader–member exchanges make supervisory abusive behaviors less enduring and more predictable. This provides opportunities to mitigate/eliminate workplace stressors through prevention strategies, including ingratiation, localization, withdrawing shifts, and seeking instrumental support. The study identifies victim coping tactics with different foci in three phases: pre-occurrence, proceeding, and post-occurrence. Our research extends Lazarus and Folkman’s theory of stress, appraisal, and coping, developing a theoretical framework for victims’ appraisal and coping mechanisms of abusive supervision in temporary working contexts. It offers evidence-based recommendations for HR practitioners to formulate policies addressing the detrimental effects of abusive supervision. This is particularly significant in industries like aviation or other ad-hoc sectors employing flexible membership.

中文翻译：

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在临时空勤人员工作场所生存：应对动态主管与下属关系中间歇性的虐待性监督

本研究探讨了间歇性虐待监督的受害者如何在临时专业团队的背景下应对，其中主管与下属的关系是短暂且不断变化的。这项研究通过对 23 名非管理空勤人员进行关键事件访谈并使用主题数据分析表明，短暂的领导者与成员之间的交流使监管滥用行为变得不那么持久且更可预测。这提供了通过预防策略减轻/消除工作场所压力源的机会，包括讨好、本地化、撤班和寻求工具支持。该研究分三个阶段确定了不同焦点的受害者应对策略：发生前、发生中和发生后。我们的研究扩展了拉扎勒斯和福克曼的压力、评估和应对理论，为临时工作环境中虐待监督的受害者评估和应对机制建立了理论框架。它为人力资源从业者提供基于证据的建议，以制定解决滥用监督的有害影响的政策。这对于航空业或其他采用灵活会员资格的临时行业尤其重要。