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Social media usage for service innovation: a resilience perspective
The Service Industries Journal ( IF 9.405 ) Pub Date : 2024-04-01 , DOI: 10.1080/02642069.2024.2335653
Jiawen Chen 1 , Linlin Liu 2
Affiliation  

While companies are increasingly investing in social media to foster innovation and outperform their competition, it is still unclear how social media may successfully drive corporate innovation in...

中文翻译:

社交媒体用于服务创新:弹性视角

尽管企业越来越多地投资社交媒体以促进创新并超越竞争对手,但目前尚不清楚社交媒体如何成功推动企业创新……
更新日期:2024-04-02
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