Digital transformation (DT) is a critical area of focus as it disruptively transforms organizational business models, processes, and products. Despite being a prominent topic among information system scholars, the research has mostly centered around technological aspects, and there is a need to broaden the research approach to increase the understanding of DT's intricate dynamics, interdisciplinary nature, and cross-level perspectives, with practical guidance, while providing actionable insights for organizations. Through action design research, we elaborate a practical Digital-by-Design (DbD) framework grounded in theoretical foundations, to emphasize the interconnected dimensions of people, process and technology for enhancing DT feasibility and viability. This research contributes to a deeper understanding of DT initiatives by recognizing the significance of: 1) diverse organizational, process, and industry needs; 2) individual uniqueness concerning DT; 3) technology integration and scale-up patterns; 4) cross-level empirical perspectives; and 5) an interdisciplinary approach by supporting organizations when navigating DT complexities and dynamics. Recognizing the practical managerial challenges, the study offers a comprehensive guidance for designing and implementing a DT into the business processes.

中文翻译：

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数字化转型的三位一体：人员、流程和技术的整体编排

数字化转型 (DT) 是一个关键的关注领域，因为它颠覆性地改变了组织的业务模式、流程和产品。尽管是信息系统学者的一个突出话题，但研究大多集中在技术方面，需要拓宽研究方法，以增加对DT复杂动态、跨学科性质和跨层次视角的理解，并提供实践指导，同时为组织提供可行的见解。通过行动设计研究，我们阐述了一个基于理论基础的实用数字化设计（DbD）框架，强调人、流程和技术的相互关联的维度，以增强数字化的可行性和生存能力。这项研究通过认识到以下方面的重要性，有助于更深入地理解 DT 计划：1）多样化的组织、流程和行业需求； 2）DT的个体独特性； 3）技术整合和规模化模式； 4）跨层次的实证视角； 5) 通过支持组织应对数字技术的复杂性和动态性的跨学科方法。该研究认识到实际的管理挑战，为在业务流程中设计和实施数字化提供了全面的指导。