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Interruptions at work and (counter)productivity: the mediating role of psychological need unfulfillment
International Journal of Organizational Analysis Pub Date : 2024-04-03 , DOI: 10.1108/ijoa-09-2023-3972
Constantin Lagios , Camille Blandin , Gaëtane Caesens , Tiphaine Huyghebaert-Zouaghi

Purpose

When employees complete their work tasks, they often experience intrusions stemming from the work (professional intrusions) or the home domain (personal intrusions). Yet, little is known about the respective implications of these two types of intrusions for employees’ productivity. This paper aims to investigate how professional and personal intrusions at work relate to the bright (perceived performance) and dark (procrastination) sides of employees' productivity. Based on recent advances in Self-Determination Theory, the authors also examined the mediating role of psychological need unfulfillment in these relations.

Design/methodology/approach

The authors relied on a cross-sectional survey design. A total of 229 French employees took part in the study.

Findings

Results from structural equation modelling indicated that need unfulfillment mediated the negative association between personal intrusions and employees’ performance and the positive relation between personal intrusions and procrastination. Professional intrusions were positively related to the soldiering dimension of procrastination only.

Originality/value

This study sheds light on the differentiated effects of personal and professional intrusions, while uncovering the psychological mechanisms at play. Personal intrusions, by triggering employees’ need unfulfillment, were found to have more extended detrimental consequences than professional intrusions. To the best of the authors’ knowledge, this research is also the first to demonstrate the mediating role of need unfulfillment in the relations between socio-contextual characteristics and individual functioning, and thus contributes to Self-Determination Theory.



中文翻译:

工作中断和(反)生产力:心理需求未满足的中介作用

目的

当员工完成工作任务时,他们经常会遇到来自工作(职业入侵)或家庭领域(个人入侵)的入侵。然而,人们对这两种类型的入侵对员工生产力的各自影响知之甚少。本文旨在调查工作中的专业和个人干扰如何与员工生产力的光明面(感知绩效)和黑暗面(拖延)相关。基于自我决定理论的最新进展,作者还研究了心理需求未满足在这些关系中的中介作用。

设计/方法论/途径

作者依赖于横断面调查设计。共有 229 名法国员工参与了这项研究。

发现

结构方程模型的结果表明,需求未满足介导了个人侵扰与员工绩效之间的负相关关系以及个人侵扰与拖延之间的正相关关系。职业干扰仅与拖延的军事维度正相关。

原创性/价值

这项研究揭示了个人和职业入侵的不同影响,同时揭示了其中的心理机制。人们发现,个人入侵会引发员工的需求得不到满足,从而比职业入侵产生更广泛的有害后果。据作者所知,这项研究也是第一个证明需求未满足在社会背景特征与个人功能之间关系中的中介作用,从而对自我决定理论做出了贡献。

更新日期:2024-04-08
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