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Dynamic relationship between workplace friendship and knowledge-sharing behavior: formation, development and decline
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2024-04-16 , DOI: 10.1108/jkm-03-2023-0264
Yanling Wang , Qin Lin , Shihan Zhang , Nannan Chen

Purpose

The purpose of this study is to empirically examine the cause–effect relationships between workplace friendship and knowledge-sharing behavior, from a static perspective. Furthermore, it investigates the bi-directional relationship between the increase in both workplace friendship and knowledge-sharing behavior over same time periods, and also endeavors to identify whether there is a significant negative lagged effect of the increase in both workplace friendship on knowledge-sharing behavior, and vice versa, across time from a dynamic perspective.

Design/methodology/approach

The study conducts a three-wave questionnaire survey to test the research model. A latent change score approach was used to test the direct relationship between changes in workplace friendship and changes in knowledge-sharing behavior.

Findings

The findings reveal that knowledge-sharing behavior fosters workplace friendship and workplace friendship promotes the emergence of knowledge-sharing behavior. An increase in workplace friendship promotes an increase in knowledge-sharing behavior over same time periods. However, an increase in workplace friendship will lead to a lagged decrease of knowledge-sharing behavior across time, and vice versa.

Research limitations/implications

The time interval in this study is a little short to capture the full changes in workplace friendship. Some important control factors and mediating mechanisms are not included in the research model.

Practical implications

This study guides managers to focus on various motivators to better strengthen workplace friendship and knowledge-sharing behavior and to consider and effectively respond to the negative side of workplace friendship and knowledge-sharing behavior across time.

Originality/value

This study emphasizes the predictivity of one important interaction patterns, namely, knowledge-sharing behavior on friendship at the workplace, from a static perspective. This study also shows the benefits of an increase in workplace friendship for the development of knowledge-sharing behavior in the same time period. Furthermore, the study presents a counterintuitive finding when taking the lag effect into consideration in exploring the relationship between changes both in workplace friendship and knowledge-sharing behavior, and identifies a negative side of both when viewed over longer periods.



中文翻译:

职场友谊与知识共享行为的动态关系:形成、发展与衰落

目的

本研究的目的是从静态角度实证检验职场友谊与知识共享行为之间的因果关系。此外,还研究了同一时期职场友谊增加与知识共享行为之间的双向关系,并试图确定职场友谊增加对知识共享行为是否存在显着的负滞后效应。从动态的角度来看,跨时间的行为,反之亦然。

设计/方法论/途径

该研究进行了三波问卷调查来检验研究模型。使用潜在变化评分方法来测试工作场所友谊的变化与知识共享行为的变化之间的直接关系。

发现

研究结果表明,知识共享行为促进了职场友谊,而职场友谊又促进了知识共享行为的出现。工作场所友谊的增加会促进同一时期知识共享行为的增加。然而,工作场所友谊的增加会导致知识共享行为随着时间的推移而滞后减少,反之亦然。

研究局限性/影响

这项研究的时间间隔有点短,无法捕捉到职场友谊的完整变化。一些重要的控制因素和中介机制并未纳入研究模型中。

实际影响

本研究引导管理者关注各种激励因素,以更好地加强职场友谊和知识共享行为,并考虑并有效应对不同时期职场友谊和知识共享行为的负面影响。

原创性/价值

本研究从静态角度强调了一种重要互动模式的预测性,即工作场所友谊的知识共享行为。这项研究还表明,在同一时期,工作场所友谊的增加对于知识共享行为的发展有好处。此外,该研究在探讨职场友谊和知识共享行为变化之间的关系时考虑到滞后效应时,提出了一个违反直觉的发现,并发现了从较长时期来看两者的负面影响。

更新日期:2024-04-14
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