Purpose

This paper aims to analyse residents’ perceptions of tourism growth in Porto prior to the COVID-19 pandemic, aiming to determine the most appropriate strategies to mitigate negative tourism impacts. Studies on resident perceptions of tourism impacts are still scarce, particularly the ones addressing the topic in the context of Portuguese urban tourism areas.

Design/methodology/approach

Data was collected through an online survey, focusing on three categories of impacts: (i) economic, (ii) sociocultural (iii) and spatial-environmental, and the respective mitigation strategies, analysed from the perspective of Porto’s residents. Descriptive and bivariate statistics – T-test and Eta correlation – were used to analyse the collected data.

Findings

Respondents who live in the city centre experience specific tourism impacts more negatively, when compared to those living outside the inner-city area. Furthermore, no strong correlation is found between the said impacts and the respective mitigation strategies. However, creating awareness among tourists about acceptable behaviour in shared spaces is the strategy that stands out, as it has a medium correlation with all three impact categories. Most impact-strategy associations are weak, meaning that the defined strategies are not the most case-appropriate, which is something that policymakers should address.

Originality/value

To the best of the author’s/authors’ knowledge, this is the first study to adopt this approach in tackling the negative impacts of rapid tourism growth in Porto.

中文翻译：

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居民对旅游业负面影响的看法和缓解策略：以波尔图为例

目的

本文旨在分析 COVID-19 大流行之前波尔图居民对旅游业增长的看法，旨在确定减轻旅游业负面影响的最合适策略。关于居民对旅游影响的看法的研究仍然很少，特别是在葡萄牙城市旅游区背景下讨论该主题的研究。

设计/方法论/途径

数据是通过在线调查收集的，重点关注三类影响：（i）经济，（ii）社会文化（iii）和空间环境，以及从波尔图居民的角度分析的各自的缓解策略。使用描述性和双变量统计数据（T检验和 Eta 相关性）来分析收集的数据。

发现

与居住在市中心以外地区的受访者相比，居住在市中心的受访者感受到的特定旅游影响更为负面。此外，上述影响与各自的缓解策略之间没有发现很强的相关性。然而，让游客意识到共享空间中可接受的行为是最突出的策略，因为它与所有三个影响类别都具有中等相关性。大多数影响战略关联都很弱，这意味着所定义的战略不是最适合案例的，这是政策制定者应该解决的问题。

原创性/价值

据作者所知，这是第一项采用这种方法来应对波尔图旅游业快速增长的负面影响的研究。