One of the essential prerequisites for increasing nonprofit organizations' effectiveness is the management's quality. The proposed Plan‐Do‐Check‐Act‐based evaluation method enables the NGO management analysis to identify shortcomings and allows benchmarking according to the quality of management processes for continuous improvement. The case evaluation study shows the application results, and their interpretation synthesizes the method's benefits and drawbacks.

中文翻译：

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评估管理流程的质量作为非政府组织有效性的决定因素

提高非营利组织效能的重要先决条件之一是管理层的素质。所提出的基于计划-实施-检查-行动的评估方法使非政府组织管理分析能够识别缺陷，并允许根据管理流程的质量进行基准测试，以实现持续改进。案例评估研究展示了应用结果，其解释综合了该方法的优点和缺点。