To access contemporary healthcare, patients must find and navigate a complex socio-technical network of human and digital actors linked in multi-modal pathways. Asynchronous, digitally-mediated triage decisions have largely replaced synchronous conversations between humans. In this paper, we draw on a large qualitative dataset from a multi-site study of remote and digital technologies in general practice to understand widening inequities of access.

中文翻译：

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当代一般实践中的访问和分类：一种新颖的数字候选理论

为了获得当代医疗保健，患者必须找到并导航一个由多模式路径链接的人类和数字参与者组成的复杂社会技术网络。异步、数字化的分类决策在很大程度上取代了人与人之间的同步对话。在本文中，我们利用对一般实践中远程和数字技术的多地点研究的大型定性数据集来了解日益扩大的访问不平等。