样式: 排序: IF: - GO 导出 标记为已读
-
Are our voices now heard? Reflections on Indigenous tourism research J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-04-05 Shea Calvin, Tamara Young, Margurite Hook, Noah Nielsen, Erica Wilson
More than a decade ago, Nielsen and Wilson (2012) developed the ‘Critical Typology of Indigenous Tourism Research’ in this very publication, the They argued that Indigenous voices are rarely heard in tourism research that is dominated by White, western academics. Critical tourism scholars are still echoing this sentiment today, calling attention to the need for Indigenous tourism research to be led
-
The dynamic outcomes of service recovery in tourism services: A latent growth modeling approach J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-04-01 Luyao Zhi, Hong-Youl Ha
The cross-sectional focus of service recovery literature can lead to a static effect or snapshot view of consumer responses; however, the dynamic outcomes of service recovery should play an important role in driving performance. Using a longitudinal approach, this study focuses on the dynamic changes in customers’ psychological responses during service recovery events. This study provides strong evidence
-
Impact of supervisor identity on hospitality employees’ work intentions: Rethinking of social dominance and intersectionality theory J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-29 Jeongeun Park, Xi Y. Leung, Sandra Sun-Ah Ponting, Lisa Cain
-
Plural form business strategy and financial reporting quality in hospitality firms J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-29 Cédric Poretti, Tiphaine Jérôme, Prashant Das
This paper analyzes how the plural form business strategy (i.e., simultaneously pursuing a fee-oriented and an equity-based strategy) impacts financial reporting quality of international hospitality firms. Drawing on the agency theory perspective, we analyze a sample of global hospitality companies over 2010–2019 using OLS, entropy balancing, and Heckman two-stage estimations. Our results suggest that
-
“My friend, my friend, free try, free try”: An investigation of peddling activities through implicit self-theory J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-28 Tuan Phong Ly, Virginia Meng-Chan Lau
Hawking and peddling activities are common in tourist attractions to elicit tourist patronage. These controversial practices add vibes to the destination for some but are considered annoying to others. Based on the implicit theories, this paper aims to explore how the lay beliefs of individuals affect customer perceptions towards these practices and the tourist destination. Forty-one semi-structured
-
Trouble in paradise? Collaboration behavior and ethics of micro-influencers in the hospitality industry J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-27 Zhuowei(Joy) Huang, Giancarlo Fedeli, Mingming Cheng
-
The behavioral contagion effect of tourists’ risk decision-making J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-20 Jiangchi Zhang, Chaowu Xie, Feifei Lai, Songshan (Sam) Huang
This study investigated the contagion effect of other tourists' risk-seeking behavior on tourists' risk decision-making. It further examined the mediation of two contrasting motivational systems (approach-avoidance), and the moderation of destination management deterrence. Four experiments were conducted focusing on the risk decision-making of tourists in the context of undeveloped natural areas and
-
Tourists’ on-site immersive experience for shortening psychological distance in the context of homologous and non-homologous cultures J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-10 Feng Xu, Weili Wu, Aijing Liu, Cuijing Zhan, Wenlin Su
Based on the Stimulus-Organism-Response and Construal Level theories, this study collected 467 samples from Qingzhou and 494 samples from Kashgar to explore the mechanisms behind tourists’ cultural contact, destination familiarity, immersive experience, word of mouth, and revisit willingness from the perspectives of cultural homology and non-homology. The results indicated that cultural contact in
-
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-07 Dimitrios Stylidis, Kyle Maurice Woosnam, Shavneet Sharma, Gurmeet Singh
Although animosity has been well examined as a precursor of peoples' intention to visit a destination, its role in predicting locals' intentions to oppose tourism is under-researched. Emphasis has also been placed on stable rather than situational animosity, with the latter resulting from temporary reasons such as the pandemic. This research used protection motivation theory to explain how residents'
-
Antecedents, manifestations, and environmental consequences of destination anthropomorphism: The case of nature-based destinations J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-03-06 Zhiwei (CJ) Lin, Huali Ruan, Hui Zhang, Xiwen (Sivin) Xiao
Destinations are increasingly seen as representing human appeals. This research adopts a qualitative design, employing semi-structured interviews to delve into the anthropomorphism of nature-based destinations as perceived by travelers. It draws on psychological ownership theory to highlight the importance of anthropomorphism-induced psychological ownership in promoting tourist engagement in environmentalism
-
The influence of organizational interpersonal climate on the belonging, well-being, and citizenship behaviors of tourism practitioners J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-29 Lujun Su, Mengyuan Li, Scott R. Swanson
Based on social information processing theory and need-to-belong theory, an online survey and four experiments were conducted in an effort to better understand how organizational interpersonal climate affects the organizational sense of belonging, occupational well-being, and organizational citizenship behaviors of tourism practitioners. A tight organizational interpersonal climate had a greater positive
-
Luxury hospitality revisited: A Cambodian perspective J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-26 Emiel L. Eijdenberg, K. Thirumaran, Zohre Mohammadi
Research on luxury tourism and hospitality has been predominantly conducted in Euro-American contexts and is oftentimes based on consumers' perspectives, which calls for more contextualisation and the need for multi-stakeholder views. We move away from the conventional Euro-American context by addressing luxury tourism in Cambodia, a largely agrarian culture rapidly emerging in the tourism travel circuit
-
Internal CSR and work-family facilitation: A dual mechanism of organizational citizenship behaviors and moderating role of emotional intelligence J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-26 Su-Chuan Liu, Tuan Trong Luu, Nhat Tan Pham, Au Due Tang
Organizational citizenship behavior (OCB) has been extensively studied in tourism research for its antecedents, with less focus on its consequences. This study aims to bridge this gap by utilizing the Conservation of Resources theory to formulate and investigate the relationship between internal corporate social responsibility (CSR) and work-family facilitation (WFF) through the mediating roles of
-
The influence of ethnic food and its visual presentation on customer response: The processing fluency perspective J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-24 Hyewon Youn
Drawing on stimulus‒organism‒response theory, this study investigates the influence of ethnic food, i.e., its varying degrees of cultural symbolism and visual presentation, on ethnic diners’ purchase intentions. Across two experimental studies, this research shows that high (vs. low) cultural symbolic food increases purchase intention by reducing perceived risk. The results also indicate that the positive
-
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-24 Bingna Lin, Xiaoxiao Fu, Kevin Murphy
While foodstagramming has received increasing scholarly interest, limited attention has been paid to customer engagement in the foodstagramming practice. Grounded in the customer-dominant logic, this study conceptualizes foodstagramming as customer engagement. Drawing upon social cognitive theory and cognitive evaluation theory, this study aims to investigate the foodstagramming mechanism. Collecting
-
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-22 Yan Huili, Wang Luqing, Xiong Hao
-
Handwritten typeface effect of souvenirs: The influence of human presence, perceived authenticity, product types, and consumption goals J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-21 Yongrui Guo, Xiaotian Cui, Yuzong Zhao
This study developed and validated a theoretical model that examines how different typeface types (handwritten vs. machine-written) in souvenirs affect tourists’ purchase intention. Four experiments were conducted to test the proposed hypotheses. The results revealed that souvenirs with handwritten typeface designs lead to higher purchase intention than those with machine-written typeface. Furthermore
-
Mobility and stability: How do tour guides manage multiple identities? J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-19 Huiling Yi, Jiang Yun
Slash careers refer to people working in different occupations with multiple sources of income. For tour guides, pursuing such slash careers signifies a shift toward a new perspective on career choice. Using a qualitative research methodology and an identity perspective in social psychology, this study aims to explore what drives tour guides to pursue slash careers and the identity tension issues that
-
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-19 Tiffany S. Legendre, Anni Ding, Ki-Joon Back
In the hospitality and tourism literature, the emphasis on corporations' environmental and social responsibilities has been more accentuated than on other businesses due to the industries’ intensive use of natural resources and wasteful characteristics (e.g., water, food, etc.) Despite the growing industry focusing on ESG (environmental, social, governance), an unclear definitional conceptualization
-
Vloggers and consumer choices in the hotel and hospitality sector: The double-edged sword of discounts J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-19 Jie Yin, Huantao Chen, Yensen Ni
Because of the fierce competition in the hotel sector, vlogs have become an important tool for hotel marketing and promotion. This study, grounded in social information processing theory, reveals the substantial impact of vlogger-generated content on shaping consumer purchase intentions through immersive experiences and psychological arousal by collecting the samples of those who have watched vlogs
-
Revisiting residents’ support through collective rationality: The role of relational embeddedness J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-18 Yuanyuan Wang, Xiaoyou Zhao, Lina Fan, Lingqiang zhou, Shun Ye
Although a significant amount of research has focused on residents' support for tourism development, limited attention has been given to understanding the role of relational embeddedness. The primary objective of this study is to investigate how relational embeddedness influences resident support in rural destinations. A theoretical model based on the stimulus-organism-response (SOR) framework was
-
“I am who I am:” individual imprints and identity performance outcomes J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-13 Keheng Xiang, Henry Chee Wei Cheah
Gay tourism is getting popular in Asia although it receives limited attention from scholars. This study explores the types of individual-level imprinting practiced by East Asian gay tourists. Thirty participants were recruited for in-depth online/onsite interviews. The interviews are supported by participants' posted data online including video, photos, and text. The findings revealed how clarity,
-
Unraveling the power of social media influencers: Qualitative insights into the role of Instagram influencers in the hospitality and tourism industry J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-02-10 Tatyana Bastrygina, Weng Marc Lim, Ryan Jopp, Marc Arul Weissmann
In today's dynamic marketing landscape, brands are increasingly leveraging social media influencers (SMIs) as a potent strategy to foster consumer engagement. However, despite escalating interest, there remains a significant knowledge gap regarding the drivers that foster consumer engagement with SMIs, and, importantly, the downstream ramifications of such engagements. This study delves deep into the
-
Quantitative content analysis of codes of conduct for ecotourism in Japan J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-01-27 Wanqing Zhang, Satoshi Fukami
Ecotourism is becoming an increasingly popular around the world, but negative consequences may result from inappropriate stakeholder behaviors with respect to it. Therefore, it is essential to manage ecotourism activities to ensure environmental conservation and future sustainable development. Codes of conduct are highly important voluntary means of managing ecotourism in Japan. This study explores
-
Are eco-friendly hotels inconvenient? An Implicit Association Test J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-01-18 Farhad Tabatabaei, Srikanth Beldona
In the extant literature, findings about customers' attitudes and intentions to patronize eco-friendly hotels are mixed. Both favorable associations, such as satisfaction, and unfavorable links (for example, barriers such as inconvenience) are evident in the literature. These studies examined the explicit attitudes of consumers, which have been deemed sensitive and potentially generate social desirability
-
Digital destination storytelling: Narrative persuasion effects induced by story satisfaction in a VR context J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-01-11 Nao Li, Leyan Li, Xiaoming Chen, IpKin Anthony Wong
With the advancement of digital technology, digital storytelling is becoming more and more widely used. However, academics have not delved deeply enough into digital storytelling in the realm of VR tourist study. The objective of this study is to investigate the narrative persuasion process of technology-provided presence and story satisfaction in the context of digital destination storytelling. Combining
-
How does the metaverse travel experience influence virtual and actual travel behaviors? Focusing on the role of telepresence and avatar identification J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-01-09 Hakseung Shin, Juhyun Kang
Although the tourism industry is exploring the potential of the metaverse, the nature of the metaverse travel experience and its psychological and behavioral consequences have not been fully examined. This study aims to analyze the empirical linkage between the experience value of metaverse travel and both virtual and actual travel intentions by focusing on the role of telepresence and avatar identification
-
Can traditional festivals held during pandemics induce happiness for residents? Testing four alternative models J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2024-01-03 Yang Zhang Dr. Ph.D, Timothy J. Lee Prof. PhD., Haixin Cheng
This study highlights areas of importance for psychological well-being in the pandemic era, aiming to explain how participants psychological well-being can be enhanced through traditional festival events, and further analyzes the impact of the antecedents of psychological well-being. Data were collected from the racers in the 2021 Macau International Dragon Boat Race using online panels (n = 356).
-
Development and validation of an aesthetic capital scale for hospitality industry front-line employees J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-27 Yung-Sen Lin, Wen-Shiung Huang, Kao-Sheng Chen, Chun-Yi Wu
Workers' aesthetic capital is a highly beneficial resource for individuals and organizations. In this study, we developed a credible and reliable Aesthetic Capital Scale (ACS) for frontline service workers in the hospitality industry. In the first study, we conducted in-depth interviews and collected data from 13 service workers in the airline, international hospitality, and catering industries. In
-
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-24 Renqi Zhu, Lin Pan, Bo Li, Shiao Mao, Xin Lu
Using the lenses of attribution theory and situational crisis communication theory (SCCT), this study proposes a moderated mediation model to analyze the mechanism underlying the association between issue congruence and tourists' responses. The research employed SPSS 25 as the statistical analysis tool, and the results revealed the mediating effect of destination social responsibility (DSR) skepticism
-
Special issue on Disruption and resilience in post-pandemic volunteer tourism: Rethinking theory, contents and methods J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-21 Elisa Burrai, Davide Sterchele, Kirsten Holmes
Abstract not available
-
Conceptualising the “Hospitable Service Mindset” for the future hospitality workforce J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-20 Anita Manfreda, Antoine Bisson, Cindy Lee, Madalyn Scerri, Rajka Presbury
The ability to provide hospitable service is a differentiator for commercial hospitality firms. As a result, hospitality educators have a crucial role in developing hospitableness in the future hospitality workforce. Nonetheless, limited research investigates the stakeholder groups' perspectives of hospitableness and the competencies required for providing hospitable service. Through semi-structured
-
Value co-creation research in tourism and hospitality management: A systematic literature review J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-19 Surej P. John, Sivakumari Supramaniam
The sustainable growth of the tourism industry is attributed to the involvement of tourists in the process of value co-creation. This research aims to systematically review the existing literature on value co-creation practices in tourism and conduct a comprehensive analysis of this research area. The paper synthesizes past studies on value co-creation in tourism, encompassing theories, context, methods
-
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-19 P. Christou, K. Pericleous
Despite its considerable societal significance, the academic community has largely ignored legacy transmission in the context of tourism. This research investigates the transmission of the Samurai legacy at four Japanese heritage sites and parks, both in situ and ex situ, using the theoretical framework of shared reality. A comprehensive examination of tourists' experiential comments using endoscopic
-
Awe or excitement? The interaction effects of image emotion and scenic spot type on the perception of helpfulness J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-16 Ruijuan Wu, Yun Han, Shuai Chen
This paper explores two kinds of image emotion (awe and excitement) of user-provided images on tourism e-retailing platforms. The current research comprises three studies: Study 1 and Study 3, two laboratory experiments, and Study 2, a field study. These three studies examined the interaction effects of image emotion (awe vs. excitement) and scenic spot type (nature-based scenic spot vs. amusement
-
An extended view of tourist gaze theory: Proactive gaze in picnics J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-15 Jing Liu, Jie Cao, Fu-Chieh Hsu, Huiwen Mai
This research suggests an added view of proactive gaze to expand tourist gaze theory by conducting an exploratory qualitative study in the picnic context. The results reveal that there are two themes for picnic experiences: and . The notion of ‘proactive gaze’ was further proposed based on the theories of narcissism and impression management, which is an intense desire and motivation to be gazed at
-
The antecedents and consequences of post-purchase dissonance among tourists purchasing souvenirs: The moderating role of gender, age, and time elapsed J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-14 Deepti Jog, Vivek Pani Gumparthi, Sarat Kumar Jena
-
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-12-10 Dan Jin, Rui Qi
This study aims to highlight the importance of developing work agility, particularly within the suburban hospitality sector, to leverage the advantages of proximity to suburban areas and foster employee solidarity. Utilizing a mixed-methods approach combining secondary data analysis and empirical experiments, the findings indicate that hospitality employees residing in suburban areas are more likely
-
Cultural similarity and guest-host interaction for virtual tourism J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-30 Chunhong Li, DaPeng Xu, Rob Law, Xudong Liu
Online experience program is a novel virtual tourism product in which guests can experience interesting activities online. However, the mechanism behind guest-host interactions for online experience remains unexplored. From the perspective of cultural similarity, this study tries to discover how guests review differently to native hosts and foreign hosts, as well as how hosts reply differently to native
-
Hotel guest-robot interaction experience: A scale development and validation J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-28 Shujie Fang, Xiaoyun Han, Shuping Chen
Service robots is an emerging topic in tourism and hospitality industry. The success of service robots' adoption primarily lies in effective tourist-robot interaction. However, little research has fully explored tourist perception of interaction with service robots. This study aimed to develop a scale for measuring guest-robot interaction experience in hotel context. We utilized a rigorous scale development
-
A study on the influence mechanism of perceived situational factors on young tourists’ pro-environment behaviors: Taking perceived coolness as an example J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-23 Yue Liu, Songtao Geng
The sustainable development of tourism destinations is intimately tied to tourists' pro-environmental behaviors. Limited studies have explored the influence of factors such as emotions, morals, and rationality on tourists' pro-environmental behaviors. Although progress has been made in identifying the factors that predict tourists' pro-environmental behaviors, the mechanisms through which perceived
-
“Band-aid teaching”: Exploring emergency remote teaching experiences of hospitality educators through an affective lens J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-18 Cindy Lee, Anita Manfreda, Antoine Bisson, Madalyn Scerri, Rajka Presbury
There has been a significant increase in research focusing on online education and emergency remote teaching (ERT) in response to the COVID-19 pandemic. However, one area that received limited attention is hospitality education, which traditionally relied on face-to-face teaching to develop technical and soft skills required in hospitality work. Teaching in the hospitality field involves a unique aspect
-
Unlocking my heart: Fostering hotel brand love with service robots J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-19 Meijuan Wu, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Keng-Boon Ooi
While the presence of robots in the hotel industry is undeniable, there remains a wealth of untapped potential for service robots in shaping and promoting hotel brands. The present study seeks to address this issue by proposing and validating a research model that includes the effects of perceived anthropomorphism, perceived intelligence, and perceived animacy on authenticity, which serves as a prerequisite
-
Eco-destination image, environment beliefs, ecotourism attitudes, and ecotourism intention: The moderating role of biospheric values J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-10 The-Bao Luong
This study examines the relationship between eco-destination image, environment beliefs, ecotourism attitudes, eco-behavioral intention, and ecotourism intention while also exploring the moderating role of biospheric values within the context of the Values-Identity-Personal (VIP) theory. The research aims to understand the correlation between these variables and the motivational forces driving individuals
-
Towards sustainable and resilient tourism futures: Insights from the International Competence Network of Tourism Research and Education (ICNT) (Edited by Anne Köchling, Sabrina Seeler, Peet van der Merwe, Albert Postma) ISBN 9783503211951, DOI: https://doi.org/10.37307/b.978-3-503-21195-1, 2023, 252 pp. J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-02 Moh. Amru, Moh. Nur Khaqiqi, Linda Rahmawati
Abstract not available
-
Mapping progress in hospitality CSR research: A bibliometric review from 2006 to 2023 J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-03 Xuerong Peng, Hong Wang, Pei Fang, Wenhao Song, Dan Zhou
Corporate social responsibility (CSR) challenges the conventional wisdom of profit-centric hospitality operations. This study offers a comprehensive assessment of CSR within the hospitality industry (HCSR), a field characterized by richness yet fragmentation. We conducted a thorough review using bibliometric and thematic content analyses of 765 peer-reviewed articles in English. Our analysis reveals
-
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-11-02 Izabelle Quezado, Elnivan Moreira de Souza, Verónica Lidia Peñaloza Fuentes, Heber José de Moura, Lucas Lopes Ferreira de Souza
This study proposes a new scale for measuring crowding perceptions in a consumer environment. We used a qualitative study via the word evocation method and two more quantitative studies in which we applied exploratory and confirmatory factor analyses. Our research provides new insight and fills the gaps observed in previous research: i) lag in the conceptualization approach, ii) adaptation to distinct
-
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-27 Iuliana Popa, Juan M. Madera
Abstract not available
-
Hotel digital capability: Dimensionality and measurement J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-20 Lingling Fan, Chaowu Xie, Jiangchi Zhang, Songshan (Sam) Huang, Xuequn (Alex) Wang
While the significance of Hotel Digital Capability (HDC) has been acknowledged in the literature, limited attention has been given to its measurement. This study endeavors to identify the dimensions of HDC and construct a reliable measurement scale. A combined approach of qualitative and quantitative methods across three studies was employed to achieve the research objectives. Study 1, grounded in
-
The role of destination gender in shaping tourists’ responses toward destinations: The mediating role of destination stereotypes J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-21 Ahmed Hamdy, Jian Zhang, Thouraya Labben, Riyad Eid
This article proposes and tests a conceptual model to investigate a new mechanism among destination gender, stereotypes, destination attitudes, and destination revisit intention. Furthermore, it explores the moderating role of destination congruity in the link between destination gender and stereotypes on one hand and between stereotypes and destination attitudes on the other hand. The theoretical
-
Modeling and analysis of customer journey enablers: A case study of religious pilgrimage J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-18 Ling-Zhong Lin
Customer journey theory has been discussed in service and management-related fields, but in the context of tourism, there is a lack of research on customer journeys and their enablers. Such research work is challenging, mainly because the customer journey involves the subjectivity of customers' experience and is influenced by multiple factors. Therefore, this study proposes a deduction analysis of
-
Tourism visual deception in “check-in tourism”: Value co-creation and co-destruction perspectives J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-17 Xinrui Fang, Keheng Xiang
social media has changed the way tourism-related information is generated and disseminated. Research has focused on the benefits of social media for tourism management while ignoring its drawbacks. Using script theory and service-dominant (S-D) logic, this study explores whether visual deception in tourism can lead to value co-creation and co-destruction. We conducted a thematic analysis of 190,000
-
Riding the storm: Understanding how peer-to-peer accommodation hosts manage role stress and the host-guest relationship J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-12 Guojie Zhang, Xueqin Jian, Jinyan Chen, Yue Liu
In an effort to gain an in-depth understanding of the mental health issues associated with being a peer-to-peer (P2P) accommodation host, this study explored the ways that hosts use their interpretations and experiences of role stress to guide their practices in host-guest relationships. Informed by Kahn et al. (1964)'s theory of role stress, the authors conducted photo-elicitation based narrative
-
Influence of livestreamers' intimate self-disclosure on tourist responses: The lens of parasocial interaction theory J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-11 Yan Lu, Xinyu Liu, Yue Hu, Chris Zhu
Livestreaming has become a new channel for tourism marketing due to its high real-time and interactive characteristics. However, there is not a strong theoretical underpinning in the literature now available to explain parasocial phenomena in livestreaming. This study intends to fill this knowledge gap by expanding our knowledge of two different types of parasocial phenomena (parasocial interaction
-
Heritage entrepreneurship cultural and creative pursuits in business management, Edited by Vanessa Ratten, Palgrave Macmillan Singapore, 2023, XIV+169 pp, DOI: https://doi.org/10.1007/978-981-19-5149-7, ISBN 9789811951497, EUR 149.99. J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-06 Mohammad Rofiuddin, Rodame Monitorir Napitupulu, Ega Rusanti
Abstract not available
-
Moderating effects of cultural values on the relationship between individual values and pro-environmental behavior J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-09 Saeid Nosrati, Seongseop (Sam) Kim, Janet Leung
Although numerous studies have highlighted the significance of pro-environmental behavior in mitigating environmental degradation the tourism and hospitality industry, there is a scarcity of research that examines how individual values influence behavior within the context of cultural impact. Drawing on value-attitude-behavior model and social cognitive theory, this study investigated the impact of
-
Green intellectual capital and green competitive advantage in hotels: The role of environmental product innovation and green transformational leadership J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-07 Chong Xin, Yushi Wang
The environmental problems brought about by the rapid development of the hospitality industry can no longer be ignored, and the green transformation of the hospitality industry is imminent. This study aims to investigate the role of the mediating effect of environmental product innovation and the moderating effect of green transformational leadership on the relationship between green intellectual capital
-
Control, abuse, bullying and family violence in tourism industries. Author by Elisa Zentveld. Publisher by Channel View Publications. ISBN 9781845418700. https://doi.org/10.21832/9781845418724. J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-10-04 Eliyunus Waruwu, Delipiter Lase, Maria Magdalena Bate'e
Abstract not available
-
Organizational support for work-family life balance as an antecedent to the well-being of tourism employees in Spain J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-09-22 José Aurelio Medina-Garrido, José María Biedma-Ferrer, Maria Bogren
The study of work-family conflict (WFC) and work-family policies (WFP) and their impact on the well-being of employees in the tourism sector is increasingly attracting the attention of researchers, in contrast to the scarcity of empirical studies in this sector. To overcome the adverse effects of WFC, managers should promote WFP, which contribute to increased well-being at work and employees’ commitment
-
Entrepreneurship in Indonesia From Artisan and Tourism to Technology-based Business Growth, First Edition (Edited by Vanessa Ratten), ISBN 9781032035253. J. Hosp. Tour. Manag. (IF 7.629) Pub Date : 2023-09-22 Irfan Wildzan Muafa, Dewi Putri Anjar Wulan
Abstract not available