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The impact of environmental uncertainty on performance during COVID-19 pandemic: the mediating role of decision making structure International Journal of Productivity and Performance Management Pub Date : 2024-04-17 Niluh Putu Dian Rosalina Handayani Narsa, Lintang Lintang Merdeka, Kadek Trisna Dwiyanti
Purpose The primary aim of this research was to investigate the mediating effect of the decision-making structure on the relationship between perceived environmental uncertainty and hospital performance. Design/methodology/approach Online and manual survey questionnaires were used to collect data in this study. The target population of this study consists of all middle managers within 11 COVID-19 referral
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Exploring the effect of dynamic capabilities on operational excellence, moderated by environmental dynamism in the apparel industry International Journal of Productivity and Performance Management Pub Date : 2024-04-18 Manori Pathmalatha Kovilage, Saman Yapa, Champa Hewagamage
Purpose The effect of dynamic capabilities on operational excellence and the moderating effect of environmental dynamism on the relationship between operational excellence and dynamic capabilities in the apparel industry in Sri Lanka were investigated while developing new psychometric scales to assess operational excellence and dynamic capacities constructs. Design/methodology/approach We followed
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Implementing organizational performance measurement systems: measures and success strategies International Journal of Productivity and Performance Management Pub Date : 2024-04-16 Heather Keathley-Herring, Eileen Van Aken, Geert Letens
Purpose This study assesses performance measurement (PM) system implementation efforts across various organizational contexts and investigates which factors are critical to achieving implementation success (IS). Design/methodology/approach An empirical field study was conducted to refine a framework of PM system IS that consists of 5 dimensions of success and 29 factors. A survey questionnaire was
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Business scholars’ time allocation under the lens of the self-managed approach of academic’s role and the outcome-focused perspective of university’s strategic management International Journal of Productivity and Performance Management Pub Date : 2024-04-09 Nabil Amara, Mehdi Rhaiem
Purpose This article explores whether six broad categories of activities undertaken by Canadian business scholars’ academics: publications record, citations record, teaching load, administrative load, consulting activities, and knowledge spillovers transfer, are complementary, substitute, or independent, as well as the conditions under which complementarities, substitution and independence among these
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Influence of working capital efficiency on firm’s composite financial performance: evidence from India International Journal of Productivity and Performance Management Pub Date : 2024-04-04 Shiv Shankar Kumar, Kumar Sanjay Sawarni, Subrata Roy, Naresh G
Purpose The objective of this paper is to investigate the effect of working capital efficiency (WCE) and its components on the composite financial performance of a sample of Indian firms. Design/methodology/approach Our sample includes 796 non-financial listed firms from 2015–16 to 2021–22. Sample firms’ profitability, liquidity, solvency, cash flow management, and financial and operational leverage
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Measuring the routine and non-routine task contents: a comparative study between state and industrial sector employees International Journal of Productivity and Performance Management Pub Date : 2024-04-09 Narsymbat Salimgereyev, Bulat Mukhamediyev, Aijaz A. Shaikh
Purpose This study developed new measures of the routine and non-routine task contents of managerial, professional, technical, and clerical occupations from a workload perspective. Here, we present a comparative analysis of the workload structures of state and industrial sector employees. Design/methodology/approach Our method involves detailed descriptions of work processes and an element-wise time
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Factors affecting judicial system efficiency: a systematic mapping review with a focus on Italy International Journal of Productivity and Performance Management Pub Date : 2024-04-03 Monica Giancotti, Giorgia Rotundo, Marianna Mauro
Purpose European justice systems are facing a dramatic performance crisis due to the frequent inability to resolve cases without incurring unreasonable delays and backlogs. In this framework, the Italian Judicial system places itself well below the European countries average, in terms of speed of resolution of administrative, civil and criminal trials. The purpose of the paper was to (1) identify factors
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The effects of staffing on company performance results: the mediating role of HRM outcomes in the specific contexts International Journal of Productivity and Performance Management Pub Date : 2024-04-01 Marzena Stor
Purpose The main goal of the article is to determine the mediating role of HRM outcomes in the relationships between staffing the organization and company performance results and to establish whether there are any identifiable regularity in this scope in the pre-pandemic and pandemic period in the HQs and foreign subsidiaries of MNCs. Design/methodology/approach The empirical research included 200 MNCs
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Impact of inventory management on SME performance: a systematic review International Journal of Productivity and Performance Management Pub Date : 2024-03-29 Rashmi Ranjan Panigrahi, Avinash K. Shrivastava, Sai Sudhakar Nudurupati
Purpose Effective inventory management is crucial for SMEs due to limited resources and higher risks like cash flow, storage space, and stockouts. Hence, the aim is to explore how technology and know-how can be integrated with inventory practices and impact operational performance. Design/methodology/approach The basis of the analysis was collecting papers from a wide range of databases, which included
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Strategic drivers of innovation as a lever for the competitiveness of agribusiness to face COVID-19 International Journal of Productivity and Performance Management Pub Date : 2024-03-28 Alessandra Schopf da Silveira, Carmen Brum Rosa, Julio Cezar Mairesse Siluk
Purpose This work sought to analyze targeted innovation strategies used during the pandemic to maintain companies’ competitiveness. Design/methodology/approach The methodology was a systematic literature review, analyzing how these factors can be used as leverage in decision-making and suggesting a framework tool. Findings As a result, nine factors were identified as drivers to stimulate competitiveness
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Development of in-country logistics performance index for emerging economies: a case of Indian states International Journal of Productivity and Performance Management Pub Date : 2024-03-28 Nikesh Nayak, Pushpesh Pant, Sarada Prasad Sarmah, Raj Tulshan
Purpose Logistics sector is recognized as one of the core enablers of the economic development of a nation. However, inefficiency in logistics operations impedes the achievement of intended targets by increasing the cost of doing business. Also, it is difficult to improve the efficiency of a country’s logistics operations without a metric for evaluating and understanding logistics capabilities and
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Does social capital affect supply chain performance? Establishing an underlying mechanism and a boundary condition International Journal of Productivity and Performance Management Pub Date : 2024-03-21 Aisha Chohan, Ghulam Hussain, Imran Shafique
Purpose This study examines the direct and indirect effects of social capital on supply chain performance via supply chain quality integration (SCQI), which refers to integrating supply chain partners from the perspective of quality management. It also examines the moderating role of environmental uncertainty in the link between social capital and SCQI and determines the conditional indirect effect
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A positive psychological approach for improving the well-being and performance of employees International Journal of Productivity and Performance Management Pub Date : 2024-03-19 Rajasekhar David, Sharda Singh, Sitamma Mikkilineni, Neuza Ribeiro
Purpose Today’s competitive business world presents unanticipated challenges to enterprises worldwide. So, the well-being of the employees may be a sustained competitive edge for corporations in improving employee performance. Positive psychology served as the foundation for this study, investigating the interplay between employee well-being and task performance by incorporating organizational-specific
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Organization agility: a literature review and research agenda International Journal of Productivity and Performance Management Pub Date : 2024-02-27 Jyoti Motwani, Aakanskha Kataria
Purpose The purpose of this literature review paper is to explore the concept of organization agility and its relevance in today's dynamic business environment. By conducting an in-depth review of existing academic and industry literature on organization agility, this study aims to identify the key factors that influence an organization's agility and the benefits and drawbacks associated with fostering
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Exploring the mediating role of big data in the relationship between servant leadership and firm performance: insights from private hospitals in India International Journal of Productivity and Performance Management Pub Date : 2024-02-22 Anup Kumar, Vinit Singh Chauhan
Purpose This study examines the relationship between servant leadership and its dimensions on firm performance, with big data playing the role of a mediator. Design/methodology/approach Survey responses used for analysis in this study have been taken from business managers associated reputed private sector organizations in India. A conceptual model is proposed grounded to the Conservation of Resource
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Roles of lean learners for successful lean implementation in the construction industry: a force-directed graph International Journal of Productivity and Performance Management Pub Date : 2024-02-16 Agana Parameswaran, K.A.T.O. Ranadewa, Akila Pramodh Rathnasinghe
Purpose The proliferation of lean principles in the construction industry is offset by the enduring uncertainty among industry stakeholders regarding their respective roles in lean implementation. This uncertainty is further compounded by the scarcity of empirical investigations in this area. Consequently, this study undertakes the task of bridging this knowledge gap by identifying the critical roles
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Work engagement among higher education teachers: exploring the influence of human values and subjective well-being International Journal of Productivity and Performance Management Pub Date : 2024-02-16 Sreenu Telu, Rama Krishna Gupta Potnuru
Purpose In today’s competitive environment, understanding employee well-being and work engagement (WE) is crucial. This study explores the relationship between values, well-being and WE within positive organizational behavior (POB). The research aims to provide insights for promoting employee well-being and enhancing WE. Design/methodology/approach Using a cross-sectional approach, three hundred and
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The impact of high commitment work practices on radical innovation: innovative work behaviour and knowledge sharing as mediators International Journal of Productivity and Performance Management Pub Date : 2024-02-01 Motasem M. Thneibat
Purpose Building on social exchange theory (SET), the main aim of this paper is to empirically study the impact of high-commitment work practices (HCWPs) systems on radical innovation. Additionally, the paper examines the mediating roles of employee innovative work behaviour (IWB) and knowledge sharing (KS) in the relationship between HCWPs and radical innovation. Design/methodology/approach Using
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Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance International Journal of Productivity and Performance Management Pub Date : 2024-01-26 Thi Ngan Pham, Minh Tu Tran Hoang, Yen Ngan Nguyen Tran, Binh An Nguyen Phan
Purpose This study aims to comprehensively assess how digital maturity degree (DMD) impacts sustainable supply chain management (SSCM) performance through the mediating role of SSCM practices in businesses in Vietnam. Design/methodology/approach The hypotheses were performed using partial least square-structural equation modeling (PLS-SEM) with data collected from a survey of over 234 managers having
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Cost Malmquist productivity analysis during the COVID-19 outbreak: evidence from the largest dual banking industry International Journal of Productivity and Performance Management Pub Date : 2024-01-25 Mohammad Alsharif
Purpose This study attempts to comprehensively analyze the cost Malmquist productivity index of conventional and Islamic banks in Saudi Arabia, the largest dual banking sector in the world, during the COVID-19 pandemic. Design/methodology/approach This study employs the novel approach of cost Malmquist productivity index, which focuses on production costs, to measure the change in cost productivity
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Studying research in balanced scorecard over the years in performance management systems: a bibliometric analysis International Journal of Productivity and Performance Management Pub Date : 2024-01-23 Vishakha Jaiswal, Keyur Thaker
Purpose Since the introduction of balanced scorecard by Kaplan and Norton in 1992, it garnered considerable research and practice attention across disciplines. Using bibliometric analysis, this study examines trends in balanced scorecard research in last 20 years and identifies future areas of research. Design/methodology/approach The Web of Science database was used to extract research papers from
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A new set of Lean indicators to assess Greenhouse Gas emissions related to industrial losses International Journal of Productivity and Performance Management Pub Date : 2024-01-15 Marcello Braglia, Francesco Di Paco, Roberto Gabbrielli, Leonardo Marrazzini
Purpose This paper presents a new and well-structured framework that aims to assess the current environmental impact from a Greenhouse Gas (GHG) emissions perspective. This tool includes a new set of Lean Key Performance Indicators (KPIs), which translates the well-known logic of Overall Equipment Effectiveness in the field of GHG emissions, that can progressively detect industrial losses that cause
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From passion to profit: unveiling the strengths of proactive mindset, perseverance, excellence and education in the entrepreneurial success of MSMEs International Journal of Productivity and Performance Management Pub Date : 2024-01-11 Abhijeet Biswas
Purpose The study investigates the linkage between personality traits and firm performance. It examines the role of the pursuit of excellence, perseverance, a proactive mindset and formal education in determining the entrepreneurial success of MSMEs. Design/methodology/approach Data were collected from 432 MSME entrepreneurs using a structured questionnaire from India's two major industrial towns to
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Examining the impact of environmental and organizational priorities on sustainability performance in service industries International Journal of Productivity and Performance Management Pub Date : 2023-12-26 Yun-Chen Morgan, Lillian Fok, Susan Zee
Purpose This study examines the direct and indirect effects of organizational environmental orientation (EO)/culture, quality management practices (QMP) and sustainability experience (SE) on the relationship between organizational green practices (GP) and the triple bottom line (TBL) of sustainability performance (SuP). Design/methodology/approach To test the seven hypotheses, a structured questionnaire
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The effectiveness of human resource management practices, work engagement and self-efficacy in minimizing talent turnover intention International Journal of Productivity and Performance Management Pub Date : 2023-12-21 Wejdan Eissa Alhajaj, Syed Zamberi Ahmad
Purpose This study examines the impact of perceived human resource management practices on talent turnover intention, with work engagement mediating and self-efficacy moderating the relationship. It examines how employees' perceptions of pay satisfaction, empowerment, participation and communication are related to their turnover intentions. Design/methodology/approach A total of 283 valid questionnaires
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Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions International Journal of Productivity and Performance Management Pub Date : 2023-12-22 Subhodeep Mukherjee, Manish Mohan Baral, Rajesh Kumar Singh, Venkataiah Chittipaka, Sachin S. Kamble
Purpose With the change in climate and increased pollution, there has been a need to reduce environmental carbon emissions. This research aims to develop a framework for reducing environmental carbon footprints to improve business performance. Design/methodology/approach This study uses Scientific Procedures and Rationales for the Systematic Literature Reviews (SPAR-4-SLR) approach. Articles are searched
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Reckoning the performance of management institutions – A Mamdani fuzzy inference system approach International Journal of Productivity and Performance Management Pub Date : 2023-12-20 Umayal Palaniappan, L. Suganthi
Purpose The purpose of this research is to present an integrated methodological framework to aid in performance stewardship of management institutions according to their strategies based on a holistic evaluation encompassing social, economic and environmental dimensions. Design/methodology/approach A Mamdani fuzzy inference system (FIS) approach was adopted to design the quantitative models with respect
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Big data analytics capability for competitive advantage and firm performance in Malaysian manufacturing firms International Journal of Productivity and Performance Management Pub Date : 2023-12-20 Chu-Le Chong, Siti Zaleha Abdul Rasid, Haliyana Khalid, T. Ramayah
Purpose This study investigated the relationships among big data analytics capability (BDAC), low-cost advantage, differentiation advantage, market and operational performance underpinning the resource-based view (RBV) and the entanglement view of sociomaterialism (EVS) theories. Design/methodology/approach A total of 191 responses from members of the Federation of Malaysian Manufacturers were analysed
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How does intellectual capital drive firm performance via dynamic capabilities: evidence from India International Journal of Productivity and Performance Management Pub Date : 2023-12-14 Bindu Singh, Pratibha Verma
Purpose This study examines how intellectual capital (IC) drives firm performance via the lens of dynamic capabilities (DCs). Drawing on resource-based view (RBV) and dynamic capability view (DCV), the authors elaborate the mediating role of learning, integration and reconfiguration DC in the Indian banking context. Design/methodology/approach A sample of 358 top- and middle-level managers from the
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Using Big Data to enhance data envelopment analysis of retail store productivity International Journal of Productivity and Performance Management Pub Date : 2023-12-15 Nicola Castellano, Roberto Del Gobbo, Lorenzo Leto
Purpose The concept of productivity is central to performance management and decision-making, although it is complex and multifaceted. This paper aims to describe a methodology based on the use of Big Data in a cluster analysis combined with a data envelopment analysis (DEA) that provides accurate and reliable productivity measures in a large network of retailers. Design/methodology/approach The methodology
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Strategic leadership and team innovation: a qualitative study from the lens of leader–member exchange International Journal of Productivity and Performance Management Pub Date : 2023-12-14 Anjali Singh, Sumi Jha
Purpose This study aims to investigate the factors influencing team innovation from the perspective of strategic leaders. The study draws from the leader–member exchange (LMX) theory to propose that the quality of exchange the leaders perceive with the team members may provide a useful cue to identify the key elements and processes that may help drive team innovation. Design/methodology/approach A
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Why and when does performance pressure encourage employee expediency? A moderated mediation model International Journal of Productivity and Performance Management Pub Date : 2023-12-12 Abdul Gaffar Khan, Monowar Mahmood, Mohammad Shariful Islam, Yan Li, Ha Jin Hwang
Purpose Employee expediency is a ubiquitous, unethical phenomenon in the workplace that is largely underresearched. Based on the tenets of conservation of resources (COR) theory, this study investigates the influence of excessive performance pressure on employees' expedient behaviour via moral disengagement. It further examines the moderating role of employees' moral identity in the relationship between
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When in Rome, do as the Romans do: the effect of characteristics of capitalism on environmental performance International Journal of Productivity and Performance Management Pub Date : 2023-12-12 Alan Bandeira Pinheiro, Marcelle Colares Oliveira, Maria Belen Lozano
Purpose The purpose of this research is to investigate the effect of characteristics of capitalism on environmental performance. Design/methodology/approach The authors analyzed a sample of 6,257 companies, based in 55 countries and 8 typologies of capitalism. The independent variables are the characteristics of capitalism, measured through five indicators: cooperation between employees and employers
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The power of embeddedness: how nodal power affects the value appropriation potential of firms in economic networks? International Journal of Productivity and Performance Management Pub Date : 2023-12-11 Saroj Kumar Pani, Madhusmita Tripathy
Purpose This paper explains why some firms manage to capture disproportionate value from their network of relationships, leading to superior performance. The paper examines how a firm's dependencies affect its value appropriation potential (VAP) in economic networks. Design/methodology/approach The paper follows the axiomatic method and the embeddedness perspective of firms to develop an index called
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The relationship between labour-only procurement and health and safety performance of construction projects International Journal of Productivity and Performance Management Pub Date : 2023-12-04 Nnedinma Umeokafor, Abimbola Windapo, Oluwole Alfred Olatunji
Purpose The purpose of this study is to investigate the influences of the characteristics of procurement strategies, in this instance labour-only, on project performance concerning health and safety (H&S), a project performance indicator. Design/methodology/approach Using non-probability purposeful and snowballing sampling methods, questionnaires were used to collect data from construction professionals
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BPMN-VSM-based knowledge-work process analysis and improvement in police services: a case study International Journal of Productivity and Performance Management Pub Date : 2023-11-16 Felix Preshanth Santhiapillai, R.M. Chandima Ratnayake
Purpose The purpose of this study is to investigate the integrated application of business process modeling and notation (BPMN) and value stream mapping (VSM) to improve knowledge work performance and productivity in police services. In order to explore the application of the hybrid BPMN-VSM approach in police services, this study uses the department of digital crime investigation (DCI) in one Norwegian
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Organizational resilience: unveiling the role of strategic internal crisis management on employee sensemaking and sensegiving International Journal of Productivity and Performance Management Pub Date : 2023-11-13 Adamu Abbas Adamu, Syed Hassan Raza, Bahtiar Mohamad
Purpose Communication with employees during times of crisis has become a crucial aspect of crisis management for building organizational resilience knowledge. Thus, explaining how internal crisis management promotes positive employee behaviour has become imperative. This study aims to investigate the relationship between internal crisis communication, job engagement, Organizational Citizenship Behaviour
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Linking supply chain performance with organizational strategic performance – a review and research agenda International Journal of Productivity and Performance Management Pub Date : 2023-11-08 Saswati Tripathi, Siddhartha Shankar Roy
Purpose This article aims to comprehensively review the measurement and management of supply chain performance (SCP) and strategic performance (SP). It strives to identify integrable features regarding frameworks, measurement approaches, practices and emerging research issues in these areas to integrate SCP and SP for measuring and managing performance. It intends to develop a dynamic-integrated-performance-system
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Adoption of human resource sourcing strategies for managing supply chain performance during COVID-19 crisis: evidence from manufacturing companies International Journal of Productivity and Performance Management Pub Date : 2023-11-10 N.S.B Akhil, Vimal Kumar, Rohit Raj, Tanmoy De, Phanitha Kalyani Gangaraju
Purpose Even the greatest developed countries have capitulated to the destructions imposed on the global supply systems, as the COVID-19 pandemic has revealed. The purpose of this study is to explore human resource sourcing strategies for managing supply chain performance during the COVID-19 outbreak. There are six human resource sourcing strategies such as outsourcing, near sourcing, integration,
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Lecturers' interpersonal trust in peers, job performance, and OCBI: examining the mediating role of positive affect during the Covid-19 pandemic utilizing the PLSe2 estimator International Journal of Productivity and Performance Management Pub Date : 2023-11-02 Majid Ghasemy, Lena Frömbling
Purpose Guided by the affective events theory (AET), the purpose of this paper was to explore the impact of interpersonal trust in peers, as an affective work event, on two affect-driven behaviors (i.e. job performance and organizational citizenship behavior toward individuals [OCBI]) via positive affect during the Covid-19 pandemic, particularly in the Asia–Pacific region. Design/methodology/approach
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Assessing shared value in innovation ecosystems: a new perspective of scorecard International Journal of Productivity and Performance Management Pub Date : 2023-11-02 Giulia Piantoni, Laura Dell'Agostino, Marika Arena, Giovanni Azzone
Purpose Measuring shared value (SV) created in innovation ecosystems (IEs) is increasingly relevant but complex, given the multidimensional and multiactor nature of both concepts, which challenges traditional performance measurement systems (PMSs). Moving from this gap, the authors propose an integrated approach to extend the balanced scorecard (BSC) for measuring and monitoring SV creation at IE level
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Improvement of an order-to-cash business process by deploying lean six sigma tools: a case study International Journal of Productivity and Performance Management Pub Date : 2023-10-31 Emilia Kääriä, Ahm Shamsuzzoha
Purpose This study is focused to support an ongoing development project of the case company's current state and the challenges of the order-to-cash (O2C) process. The O2C process is the most visible process to the customer, and therefore, its punctual and fluent order management is vital. It is observed that the high degree of manual work in the O2C process causes mistakes, delays and rework in the
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Profitability and financial performance of Italian real estate companies: quantitative profiles International Journal of Productivity and Performance Management Pub Date : 2023-10-30 Guido Migliaccio, Andrea De Palma
Purpose This study illustrates the economic and financial dynamics of the sector, analysing the evolution of the main ratios of profitability and financial structure of 1,559 Italian real estate companies divided into the three macro-regions: North, Centre and South, in the period 2011–2020. In this way, it is also possible to verify the responsiveness to the 2020 pandemic crisis. Design/methodology/approach
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Psychological capital and multifaceted nature of job performance: mediation by intrinsic motivation and goal-commitment International Journal of Productivity and Performance Management Pub Date : 2023-10-30 Musarrat Shaheen, Ritu Gupta, Farrah Zeba
Purpose The researchers aim to investigate the role of psychological capital (PsyCap) in facilitating intrinsic motivation and goal-commitment among employees at the workplace, affecting outcome variables, namely, in-role and extra-role job performance. Design/methodology/approach Data were collected from 640 employees working in the information technology sector of India. Covariance-based structural
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Risk and return in the biotech industry International Journal of Productivity and Performance Management Pub Date : 2023-10-24 Hassan Bruneo, Emanuela Giacomini, Giuliano Iannotta, Anant Murthy, Julien Patris
Purpose Biotech companies stand as key actors in pharmaceutical innovation. The high risk and long timelines inherent with their R&D investments might hinder their access to funding, potentially stifling innovation. This study aims to explore into the appeal of biotech companies to capital market investors, whose financial backing could bolster the growth of the biotechnology sector. Design/methodology/approach
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Management accounting and control, supply chain resilience and healthcare performance under disruptive impact International Journal of Productivity and Performance Management Pub Date : 2023-10-23 Edward Nartey
Purpose Building supply chain (SC) resilience has become a priority for many organizations, following a global increase in disruptive events. While management accounting and control (MAC) systems play a supportive role in supply chain management (SCM) decisions, little is known about the contributions offered to resilience decisions in service organizations. The purpose of this study is to examine
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Resource orchestration capability for innovation: towards an empirically validated measurement framework International Journal of Productivity and Performance Management Pub Date : 2023-10-17 Gaurav Dilip Tikas
Purpose The purpose of this research is to conceptualize, define and measure resource orchestration capabilities of R&D teams pursuing advanced scientific research and technological innovation at public-funded R&D organizations in India. Design/methodology/approach A series of five mutually exclusive studies were designed over two years to develop and validate the ROCI scale within public research
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Efficiency-oriented training and development based on service process observation and assessment in the workplace International Journal of Productivity and Performance Management Pub Date : 2023-10-13 Jinquan Zhou, Wenjin He
Purpose This paper aims to establish a service efficiency-oriented framework for training design and evaluation as a pivotal service procedure in the workplace to fill the gap between training and organizational performance in a service context. Design/methodology/approach A semi-structured interview was first employed to confirm the primary indicator for training programs and criteria design as the
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Investigating the relationship between supply chain maturity and performance: an emerging market study International Journal of Productivity and Performance Management Pub Date : 2023-10-06 Yassine Benrqya, Youssef Chetioui, Chaimae Jerboui
Purpose The current research aims to investigate the relationship between supply chain (SC) processes maturity and SC performance in the context of an emerging market (i.e. Morocco). Based on the SCOR model, the authors propose and test a thorough conceptual framework in which information systems moderates the relationship between SC processes maturity and performance. The effects of firm age and size
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Is voluntary risk disclosure informative? The role of UK firm-level governance International Journal of Productivity and Performance Management Pub Date : 2023-10-03 Nader Elsayed, Ahmed Hassanein
Purpose The study investigates how firm-level governance (FL_G) affects the disclosure of voluntary risk information. Likewise, it explores the influence of FL_G on the informativeness of voluntary risk disclosure (VRD). Specifically, it examines how FL_G shapes the nexus between VRD and firm value. Design/methodology/approach It uses a sample of non-financial firms from the FTSE350 index listed on
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Strategies for the ISO 9001 certification life cycle (StrategISO) International Journal of Productivity and Performance Management Pub Date : 2023-10-03 Carlos J.F. Cândido
Purpose Certified and non-certified organisations must make strategic decisions regarding ISO 9001 adoption, maintenance, renewal and abandonment. However, the ISO 9001 literature lacks a typology of the strategic options available to these organisations. The purpose of this conceptual study is to develop a framework of the alternative strategies for the stages of the ISO 9001 life cycle (implemen
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Prioritizing the attributes of sustainable banking performance International Journal of Productivity and Performance Management Pub Date : 2023-10-02 Deergha Sharma, Pawan Kumar
Purpose Growing concern over sustainability adoption has presented an array of challenges to businesses. While vital to an economy's success, banking is not immune to societal, environmental and economic consequences of business practices. The study has examined the sustainable performance of banking institutions on the suggested multidimensional framework comprising economic, environmental, social
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Human resource management practices and employee retention in the Indian textile industry International Journal of Productivity and Performance Management Pub Date : 2023-09-29 Prateek Kalia, Meenu Singla, Robin Kaushal
Purpose This study is the maiden attempt to understand the effect of specific human resource practices (HRPs) on employee retention (ER) with the mediation of job satisfaction (JS) and moderation of work experience (WE) and job hopping (JH) in the context of the textile industry. Design/methodology/approach This study adopted a quantitative methodology and applied quota sampling to gather data from
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Analyzing critical success factors for the implementation of air-taxi services for public transportation International Journal of Productivity and Performance Management Pub Date : 2023-09-22 Bhawesh Sah, Rohit Titiyal
Purpose Companies are adopting innovative methods for responsiveness and efficiency in the public transport sector. The implementation of air-taxi services (ATS) in the transport sector is a move in this direction. Air taxis have a two-pronged advantage as they can reduce travel times by avoiding traffic congestion and have the potential to reduce carbon footprint compared to traditional modes of public
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Operational performance improvement in manual assembly lines: a case study in Denmark and conceptual model for quick and long-term wins International Journal of Productivity and Performance Management Pub Date : 2023-09-01 Diego Augusto de Jesus Pacheco, Thomas Schougaard
Purpose This study aims to investigate how to identify and address production levelling problems in assembly lines utilising an intensive manual workforce when higher productivity levels are urgently requested to meet market demands. Design/methodology/approach A mixed-methods approach was used in the research design, integrating case study analysis, interviews and qualitative/quantitative data collection
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Improving relative performance evaluation process of employees within a peer group International Journal of Productivity and Performance Management Pub Date : 2023-08-25 Shantanu Shantaram Apte, Abhijit Vasant Chirputkar, Abhijeet Lele
Purpose Relative performance evaluation (RPE) is a widely practiced employee appraisal process in the services industry. In a global delivery model, teams are spread across different geographical locations. The team members work on various tasks under the guidance of different managers and at times under more than one manager for performing the same task. Such complexities make RPE of the team members
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Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system International Journal of Productivity and Performance Management Pub Date : 2023-08-08 Maria Elisabete Duarte Neves, Sofia Reis, Pedro Reis, António Gomes Dias
Purpose This paper aims to analyze the impact of the adoption of ISO 14001 and ISO 9001 on the performance of Portuguese companies. The sample includes the companies listed on Euronext Lisbon, with economic, financial and specific information – the specific being environmental information and quality information – for the period between 2015 and 2019, which corresponds to the post-Troika period when
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High-performance work systems and employee attitudes: evidence from Indian healthcare industry International Journal of Productivity and Performance Management Pub Date : 2023-08-03 Karthik Padamata, Rama Devi Vangapandu
Purpose By following the “employee-centric” approach, this study aims at identifying the impact of high-performance work systems (HPWS) on specific employee attitudinal outcomes such as work engagement, job satisfaction and affective commitment in the Indian healthcare industry. Design/methodology/approach The target population for this study includes the nurses working in large private multi-specialty
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Linking big data analytics capability and sustainable supply chain performance: mediating role of innovativeness, proactiveness and risk taking International Journal of Productivity and Performance Management Pub Date : 2023-07-25 Syed Awais Ahmad Tipu, Kamel Fantazy
Purpose Drawing on the dynamic capability view (DCV), the current study aims to examine the mediating effects of entrepreneurial orientation (EO), in terms of innovativeness, proactiveness and risk taking, on the relationships between big data analytics (BDA) capability and sustainable supply chain performance (SSCP). Design/methodology/approach Data were collected by questionnaire survey from 300
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Self-concept and job performance: the mediating role of resilience International Journal of Productivity and Performance Management Pub Date : 2023-07-13 Deepanjana Varshney, Nirbhay Krishna Varshney
Purpose Organizations in today's changing environment face significant challenges, requiring continual innovation. Understanding oneself from the employee's perspective is paramount, especially in organizations and businesses, transforming all levels, accommodating new work paradigms and adapting to the post-pandemic business world. The authors examine the employees' critical dimensions, self-concept