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Discipline, caregiving, and identity work of frontline professionals: Talking about the acts of compliance and resistance in the everyday practices of social workers Journal of Professions and Organization Pub Date : 2024-03-26 Farshid Shams, Kathy Sanderson
This article investigates how the identities of frontline professionals are (re)constructed in their talk about their everyday work activities. Based on a study of a mental health and addiction counselling service organization in Ontario, we illustrate that when talking about acting in accordance with their organizational policies, the social workers’ identities are disciplined by and appropriated
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Intra-professional collaboration and organization of work among teachers: How entangled institutional logics shape connectivity Journal of Professions and Organization Pub Date : 2024-03-06 Karolina Parding, Mihajla Gavin, Rachel Wilson, Scott Fitzgerald, Mats Jakobsson, Susan McGrath-Champ
Intra-professional collaboration is essential as it enables professionals to learn, develop, and define the terms of the profession in their own way. Yet conditions for collaboration are shaped by how work is organized and governed. This article examines how conditions for intra-professional collaboration, where work takes place with colleagues within the same profession in same or similar roles, are
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The importance of being privileged: Digital entrepreneurship as a class project Journal of Professions and Organization Pub Date : 2024-02-02 Grant Murray, Chris Carter, Crawford Spence
Established professional occupations can become the preserve of elites when fitting in is driven by class-based criteria. In contrast, digital entrepreneurship has been proposed as a means by which people may emancipate themselves from societal constraints. We interrogate digital entrepreneurship’s meritocratic foundations by way of a 36-month ethnography of a startup incubator. Attending to the dispositions
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‘Trying to patch a broken system’: Exploring institutional work among care professions for interprofessional collaboration Journal of Professions and Organization Pub Date : 2024-01-18 Andreas Nielsen Hald, Mickael Bech, Ulrika Enemark, Jay Shaw, Viola Burau
There is a growing interest in understanding when and why interprofessional collaborations are well functioning, especially within healthcare systems. However, more knowledge is needed about how professionals affect and contribute to these collaborations when they engage in them. To address this shortcoming, this study aims to contribute to professional and organizational studies of interprofessional
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Quality, diversity, and impact: (The first) 10 years of the Journal of Professions and Organization Journal of Professions and Organization Pub Date : 2023-12-12 David M Brock
This essay marks, reviews, and celebrates the first decade of the Journal of Professions and Organization. It begins with a brief review of the journal’s founding, initial scope, and objectives. This is followed by an analysis of all the articles published in the first decade (2014–23) of the journal’s existence. Finally, turning to the future, we consider at topics and initiatives that are becoming
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Black frontline workers navigating everyday workplace tensions through professionalism Journal of Professions and Organization Pub Date : 2023-12-02 Christine Nyawaga, Rahul Mitra
Professionalism has been widely criticized for its biased standards modeled around dominant identities while excluding minoritized groups. Nevertheless, it remains a powerful social discourse, adopted widely by workers and organizations, and frontline workers—who became particularly salient during the COVID-19 pandemic—are no different, even as they are mainly Black and Brown. Our exploratory study
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‘The collar never comes off’: A qualitative study of clergy professionalism Journal of Professions and Organization Pub Date : 2023-11-14 R Ryan Beaty, Valerie Biwa, Lauren Millender
In this study, we examine clergy use of verbal and nonverbal communicative behaviors of professionalism within the pastor–parishioner dyad. In doing so, we interviewed 21 clergy from disparate Christian denominations—The Episcopal Church, USA, and The Assemblies of God, and analyzed data via modified constant comparative analysis. Findings, conceptualized through Uhl-Bien’s Relational Leadership Theory
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Extreme work, professionalism, and the construction of mental health in correctional work Journal of Professions and Organization Pub Date : 2023-11-14 Jaclyn K Brandhorst, Rebecca Meisenbach
As an employee population, correctional officers (COs) perform a stressful, dangerous, and extreme job that has significant consequences for their health and well-being. Yet, COs are often reluctant to focus on their own mental health concerns. In this study, we explore how US COs communicatively engage and avoid discussing mental health in relation to their work. Using a phronetic iterative approach
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The hybrid work of public sector data scientists Journal of Professions and Organization Pub Date : 2023-10-13 Lukas Lorenz
As algorithms play an increasingly important role in public organizations, we see a rise in the number of public sector data scientists. Even though the relevance and risks of algorithms in the public sector are broadly discussed, our current academic knowledge of public sector data scientists and their work is limited. To develop an understanding of their work practices, data scientists have been
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The impact of client-overlap hiring on PSF client embeddedness Journal of Professions and Organization Pub Date : 2023-10-09 Yeongsu Anthony Kim, Bruce C Skaggs
Professional service firms (PSFs) are commonly perceived to attain success through the acquisition of new clients. However, these firms are not solely reliant on this strategy as PSFs may also achieve competitive advantage by improving their relationships with existing clients. Despite the significance of these established client relationships, limited information exists regarding how PSFs can effectively
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Navigating knowledges: Community health workers as liminal professionals Journal of Professions and Organization Pub Date : 2023-09-19 Annis G Golden, Nicolas Bencherki
Community health workers (CHWs) occupy a liminal position in two senses: they are situated between the communities they come from and serve, and the health and social service professionals with whom they connect patients; and also between two forms of knowledge. In interacting with health and social service institutions, they draw on the ‘technical knowledge’ that dominates these settings. However
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Defying boundaries: The problem of demarcation in Norwegian refugee services Journal of Professions and Organization Pub Date : 2023-09-18 Berit Irene Vannebo
This article discusses how professionals’ efforts to reach policy goals engender boundary work. Analyses of interviews with service professionals in three welfare services in Norway which collaborate to implement the Introduction Program for refugees show how conflicting logics in services pose dilemmas for service professionals, and that political ideals of collaborative governance and integrated
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I am not an employee, am I then a professional? Work arrangement, professional identification, and the mediating role of the intra-professional network Journal of Professions and Organization Pub Date : 2023-09-13 Christer A Flatøy
Professions face challenges from proliferation and dilution, two processes that challenge our understanding of what a profession is and what it means to be a professional. As a response, profession scholars are paying increasing attention to how individuals come to see themselves as a professional. We contribute to this evolving literature by investigating the relationship between work arrangements
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Professionalism and professionalization in human resources (HR): HR practitioners as professionals and the organizational professional project Journal of Professions and Organization Pub Date : 2023-07-21 Anna Syrigou, Steve Williams
This article investigates how human resources (HR) practitioners operate, and understand themselves, as professionals, and considers the implications for understanding HR professionalization. Using rich, in-depth qualitative data collected from 20 in-depth interviews with experienced UK-based HR practitioners, and based on a largely phenomenological method, the research explores the nature of: the
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The situational window for boundary-spanning infrastructure professions: Making sense of cyberinfrastructure emergence Journal of Professions and Organization Pub Date : 2023-07-01 Cassandra Hayes, Chaitra Kulkarni, Kerk F Kee
In the twenty-first century, professions are complex and difficult to define due to their fluid and interdisciplinary natures. In this study, we examined the personal career stories of professionals in the field of cyberinfrastructure (CI) to identify the narrative patterns used to make sense of CI as a boundary-spanning profession. Overall, we found that professionalization of CI is a sensemaking
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‘On the inside I’m grossed out and wanting to puke’: Exploring professional facework and emotional labour as impression management tools in rural emergency medical services Journal of Professions and Organization Pub Date : 2023-06-29 Danielle C Biss
In the foothills of rural Appalachia, situations arise where emergency medical services (EMS) providers—such as paramedics and emergency medical technicians—must reflect professionalism in their ‘face’. However, as EMS providers practice facework in their organizational roles, it is important to consider how they manage professionalism when emotional labour and dirty work are required, such as when
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‘Being a professional is not the same as acting professionally’—How digital technologies have empowered the creation and enactment of a new professional identity in law Journal of Professions and Organization Pub Date : 2023-06-29 Charlotta Kronblad, Søren Henning Jensen
This paper shows that digital technologies have empowered new work practices and identity work in the setting of the legal profession in five different countries. Using qualitative data from 33 interviews with legal tech lawyers, supported by workplace and conference observations and photographs, we analyse how legal tech lawyers use social and material attributes to craft and enact a new identity
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Professional service firms and the manufacturing of the corporate nobility Journal of Professions and Organization Pub Date : 2023-05-17 Felix Bühlmann
Global professional service firms (GPSFs) are key actors in contemporary capitalism. They (co-) produce and disseminate new business practices, linking firms, sectors, and countries, integrating them into a global system. We examine a second, less studied function of these firms: underpinning capitalism’s status hierarchies. We ask whether these firms have emerged as producers of a new corporate nobility—as
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Professional bodies Journal of Professions and Organization Pub Date : 2023-04-26 Andrew L Friedman, Natasha Afitska
Organization structures and processes of UK-based professional associations and regulatory bodies (professional bodies) are analyzed across all professions and over the long term. These are successful, long lived, and important organizations which have been neglected in the sociological and organizational literatures. Numbers have been growing and on average these organizations have enjoyed consistent
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Trust in interagency collaboration: The role of institutional logics and hybrid professionals Journal of Professions and Organization Pub Date : 2023-02-11 Oluf Gøtzsche-Astrup, Lasse Lindekilde, Anna Maria Fjellman, Tore Bjørgo, Randi Solhjell, Håvard Haugstvedt, Jennie Sivenbring, Robin Andersson Malmros, Mari Kangasniemi, Tanja Moilanen, Ingvild Magnæs, Tina Wilchen Christensen, Christer Mattsson
Interagency collaboration among social workers, teachers, and police is key to countering violent extremism in the Nordic countries by securing comprehensive assessment of cases of concern. Yet, previous research indicates that different institutional logics—perceptions of fundamental goals, strategies, and grounds for attention in efforts to counter violent extremists—exist across professions and
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Working on connective professionalism: What cross-sector strategists in Swedish public organizations do to develop connectivity in addressing ‘wicked’ policy problems Journal of Professions and Organization Pub Date : 2023-02-11 Miranda Kanon, Thomas Andersson
In light of current debates on ‘protective’ and ‘connective’ professionalism, this article explores a new type of occupational position that is emerging within the Swedish public sector: the cross-sector strategist. The growing presence of this intermediary occupational position is seen as attempts to formalize and institutionalize the imprecise roles and governance of ‘wicked’ policy problems, and
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Digitalization and law: innovating around the boundaries Journal of Professions and Organization Pub Date : 2023-01-31 Beniamino Callegari, Ranvir S Rai
Recent developments in digital technologies have challenged the ways in which service firms create, deliver, and capture value. Although research and practice suggest business model innovation as an effective response to digitalization, many firms are not willing to make radical changes in the architecture of the firm’s activities. In this study, we take an in-depth look at which factors influence
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Drivers of regulatory reform in Canadian health professions: Institutional isomorphism in a shifting social context Journal of Professions and Organization Pub Date : 2022-12-17 Tracey L Adams
Research has documented how the decline in professional self-regulation in the UK and Australia was led by policy-makers in response to regulatory failures. In Canada, professional self-regulation is currently in decline as well, and while policy-makers have driven some change it is also the case that self-regulating professions have begun to transform themselves from within: altering their structure
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At odds: How intraprofessional conflict and stratification has stalled the Ontario paramedic professionalization project Journal of Professions and Organization Pub Date : 2022-11-22 Madison Brydges, James R Dunn, Gina Agarwal, Walter Tavares
Historically, self-regulation has provided some professions with power and market control. Currently, however, governments have scrutinized this approach, and priorities have shifted toward other mandates. This study examines the case of paramedics in Ontario, Canada, where self-regulation is still the dominant regulatory model for the healthcare professions but not for paramedics. Instead, paramedics
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Is the Mansfield Rule moving the needle for women and minorities? Journal of Professions and Organization Pub Date : 2022-04-21 Paola Cecchi Dimeglio
Abstract In 2016, inspired by the NFL’s Rooney Rule, the Mansfield Rule was devised to push soft affirmative action policies, including the so-called 30% rule, to incentivize law firms to affirmatively consider women and underrepresented groups for leadership and governance roles, equity partner promotions, and lateral positions. To determine the effectiveness of the Mansfield Rule, I carried out an
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‘It could never be just about beer’: race, gender, and marked professional identity in the US craft beer industry Journal of Professions and Organization Pub Date : 2022-04-05 Eli R Wilson
Abstract To critical observers, the growth and professionalization of the US craft beer industry over the last few decades has meant the expansion of yet another kind of workplace replete with standards of whiteness and masculinity. Yet the first-hand experiences of workers in this setting—one that values authenticity and features growing support for social inclusivity—remain understudied. This study
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In or out of the game? Exploring the perseverance of female managers leaving consultancy and its implications Journal of Professions and Organization Pub Date : 2022-03-28 Yvette Taminiau,Christine Teelken,Nina Berkhof,Tjarda Kuyt
Abstract In the Big 4 accountancy/consultancy firms, many female consultants leave their organization at the (senior) management level. Based on 31 in-depth interviews with Dutch consultants and alumni consultants at various senior levels, we analyzed the main reasons why women leave before reaching the top of the organization, the so-called ‘leaking pipeline’. We found two main reasons for female
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Adapted agency: how connected (Dutch) police professionals rework their professional capabilities Journal of Professions and Organization Pub Date : 2022-02-25 Teun Meurs, Mirko Noordegraaf
Increasingly, public professionals deal with complex issues, stakeholders, and publics. The so-called protective notions of professionalism no longer seem sufficient; they are reconfigured into more ‘connective’ forms. This involves dealing with tensions, dilemmas, and contradictions, calling for abilities to tackle these. Professionals will have to work on how they work, on their standards, routines
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The rise of the partisan nurse and the challenge of moving beyond an impasse in the (re)organization of Dutch nursing work Journal of Professions and Organization Pub Date : 2022-02-09 Felder M, Kuijper S, Lalleman P, et al.
AbstractIn this article, we reconstruct a Dutch case in which policymakers, experts, and professional organizations proposed to amend a law so as to differentiate between different kinds of nurses and the work they do. In doing so, they specifically sought to support and reposition higher educated nurses. The amendment was met with fierce opposition from within the nursing community, however, and was
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No longer second-class citizens: Redefining organizational identity as a response to digitalization in accounting shared services Journal of Professions and Organization Pub Date : 2022-02-09 Klimkeit D, Reihlen M.
AbstractNew technologies can become an identity-challenging threat for organizations. While there is a growing literature on how new technologies challenge fundamental questions of organizational existence such as ‘who are we?’, ‘what do we do?’, and ‘what do we want to be?’, this literature has largely overlooked how new technologies can become drivers of organizational identity change. In this article
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Knowledge legitimacy battles in nursing, quality in care, and nursing professionalization Journal of Professions and Organization Pub Date : 2022-01-24 Jette Ernst, Ahu Tatli
The article explores the shifting value of nursing work in the context of knowledge legitimacy battles, policy, and nursing professionalization. We unpack the battle for legitimacy between two approaches to nursing, that is, caring and curing that are associated with traditional and scientific knowledge, respectively, based on an ethnographic study of day-to-day nursing in a new acute care hospital
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‘When creativity gets you fired—why professionals tasked with innovation employ subversion when facing competing institutional demands in hybrid organizations’ Journal of Professions and Organization Pub Date : 2022-01-24 Lukas Vogelgsang
How can professionals tasked with innovation navigate institutional complexity in hybrid organizations without contesting the various institutionalized expectations about what constitutes appropriate and beneficial new ideas? This article investigates this question through an ethnographic study of pharmaceutical professionals tasked with research and development at an internationally operating life
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Accepting the future as ever-changing: professionals’ sensemaking about artificial intelligence Journal of Professions and Organization Pub Date : 2022-01-03 Goto M.
AbstractThis article examines how professionals leading the digitalization of professional service firms construct their views on new digital technologies such as artificial intelligence (AI) and the influence of such technologies on their future. This understudied question is important because such early-stage envisioning can significantly affect the later processes and outcomes of digitalization
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Professions, work, and digitalization: Technology as means to connective professionalism Journal of Professions and Organization Pub Date : 2021-12-30 Pareliussen B, Æsøy V, Giskeødegård M.
AbstractDevelopments within digital technology are often seen as an enabler, allowing professions to connect to outside players for competence and new ways of performing their professional work. At the same time, it is often seen as a threat, challenging professional claims to competence and status. This article explores how the implementation of new digital technology affects a profession. The empirical
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When multiple logics initiate a butterfly effect: the case of locum tenens physicians in Germany Journal of Professions and Organization Pub Date : 2021-12-27 Ehlen R, Ruiner C, Wilkesmann M, et al.
AbstractModern work structures and organizations are often characterized by the simultaneous existence of multiple logics. Research has made profound efforts in describing a wide range of possible responses to different constellations of multiple logics in recent decades. But less is known about the subsequent effects of those responses. Since responses to multiple logics aim to change the initial
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On the professional authority of quality engineers and the gaps in their epistemic and organizational authority Journal of Professions and Organization Pub Date : 2021-12-16 Anker S, Lurie Y.
ABSTRACTThe authority of quality engineers as a profession is a contested issue that relates both to the occupation’s internal regulation and to the professional status of quality engineers within the organizations for which they work. In this article, we examine the professional authority of quality engineers from both these perspectives. The issue is addressed first through a conceptual framework
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Corrigendum to: Old Game, New Rules and ‘Odd Friends’: Digitalization, Jurisdictional Conflicts, and Boundary Work of Auditors in a ‘Big Four’ Professional Service Firm Journal of Professions and Organization Pub Date : 2021-11-29
Berker Köktener and Deniz Tunçalp; Old game, new rules and ‘odd friends’: Digitalization, jurisdictional conflicts, and boundary work of auditors in a ‘big four’ professional service firm, Journal of Professions and Organization, Pages 349–373, https://doi.org/10.1093/jpo/joab016
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Emotions as Causal Mechanisms and Strategic Resources for Action in the Study of Professions, Professionals, and Professional Service Firms Journal of Professions and Organization Pub Date : 2021-10-16 Laure Lelasseux, Michel W Lander, Roxana Barbulescu
Professions are imbued with values that form the core of a professional’s identity. When professionals are faced with internal or external contradictions or affirmations of this identity, positive and negative emotions ensue, often fostering agency. While most research on professions focuses on cognitive and structural arguments to explain professional agency, we show the added benefit of examining
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Getting on track for digital work: Digital transformation in an administrative court before and during COVID-19 Journal of Professions and Organization Pub Date : 2021-10-13 Joakim Björkdahl, Charlotta Kronblad
This article analyses organizational change and new ways of working in one of our most institutionalized and professionalized contexts—the courts. Here, digital technologies and the implementation of digital work practices carry great promise as they enable more accessible and qualitative services to be produced more efficiently and effectively. While prior studies have shown that institutionalized
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Professionalism—its effect on interpersonal relationships in high-tech global virtual teams Journal of Professions and Organization Pub Date : 2021-10-08 Nurit Zaidman
Drawing on accounts presented—and the metaphors incorporated therein—in interviews with 129 workers, this study considers the effect of professionalism on relationships between Indian and Israeli global team members working in the high-tech industry. This study shows how the discourse of professionalism (together with additional, professionally oriented organizational mechanisms), as manifested in
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Old game, new rules and ‘odd friends’: Digitalization, jurisdictional conflicts, and boundary work of auditors in a ‘big four’ professional service firm Journal of Professions and Organization Pub Date : 2021-10-07 Berker Köktener, Deniz Tunçalp
Multi-professional service firms must deal with external pressures, such as increasing digitalization and internal tensions arising from differences between professions. Advances in digital technologies affect the content and control of work among professions, reshaping established jurisdictions. Although the importance of digital technologies for professions and their organizations is growing, our
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Counter-professionalization as an occupational status strategy: The production of professionalism in Israeli child-care workers’ identity work Journal of Professions and Organization Pub Date : 2021-09-08 Netta Avnoon, Rakefet Sela-Sheffy
Recent approaches to professions and professional identity question the premise that professionalization is the ultimate generator of status, showing that the classical model of professionalization does not always coincide with workers’ creative construction of professionalism and professional dignity. Extending these approaches, and focusing on workers’ identity discourse, this study examines how
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Hijacking institutional logics in the implementation of a cancer trial Journal of Professions and Organization Pub Date : 2021-08-18 Christina Holm-Petersen, Anne Mette Møller, Martin Sandberg Buch
Practice-based studies have demonstrated how institutional logics function as repertoires of cultural resources that actors may use strategically for professional (re-)positioning. This article focuses on the concept of hijacking based on a qualitative study of the implementation of a randomized controlled trial (RCT) in specialized cancer palliation. Using the logics-as-resources perspective as theoretical
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How professional actions connect and protect Journal of Professions and Organization Pub Date : 2021-08-03 James Faulconbridge, Lasse Folke Henriksen, Leonard Seabrooke
Below we provide responses to the ongoing debate sparked by Mirko Noordegraaf’s intervention in suggesting that we are moving toward forms of ‘connective professionalism’. Critics in this debate have objected to Noordegraaf in a number of ways. Some object to a conflation of ideal types and empirical description. Others assert that Noordegraaf suggests a staged process of moving from protective to
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Protective and connective professionalism: What we have learned and what we still would like to learn Journal of Professions and Organization Pub Date : 2021-07-31 Mirko Noordegraaf, David M Brock
This essay begins with a contribution from Mirko Noordegraaf, author of the 2020 ‘From Protective to Connective Professionalism’ article that initiated this series of exchanges in the Journal of Professions and Organization (JPO). Then, wrapping up this series, David Brock, JPO Editor-in-Chief, looks back at protective and connective constructs in our literature, and suggests several research directions
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The Swedish textile conservators’ transformation: From the museum curator’s assistant to a profession in its own right Journal of Professions and Organization Pub Date : 2021-07-19 Johanna M Nilsson, Katarina S Blume
Over recent years, in Sweden, the vocation of textile conservator has been transformed from that of being regarded simply as a museum curator's assistant to becoming a profession in its own right. The members of the textile conservators association, the Swedish Association for Textile Conservation founded in 1967, played a crucial role in this transformation with the establishment of a university-based
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The professional project of graphic designers and universities’ visual identities Journal of Professions and Organization Pub Date : 2021-07-19 Turid Moldenæs, Hilde Marie Pettersen
Contrary to earlier research on why universities change their visual identities from traditional to more abstract ones, resting on a demand-side approach, we offer an explanation based on a supply-side approach. We argue that universities’ change of visual identities toward abstract symbols reflects a professional logic shared by graphic designers and discuss the mechanisms and institutional agents
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‘It’s complicated’: Professional opacity, duality, and ambiguity—A response to Noordegraaf (2020) Journal of Professions and Organization Pub Date : 2021-07-05 Johan Alvehus, Netta Avnoon, Amalya L Oliver
In this comment to Noordegraaf’s ‘Protective or connective professionalism? How connected professionals can (still) act as autonomous and authoritative experts’, we argue that Noordegraaf has contributed significant insights into the development of contemporary professionalism. However, we argue for a less binary and more complex view of forms of professionalism, and for finding ways of understanding
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Keeping institutional logics in arm’s length: emerging of rogue practices in a gray zone of everyday work life in healthcare Journal of Professions and Organization Pub Date : 2021-07-01 Serdal Gürses, Ali Danışman
We set out to explore the practice-level cognitive structures and associated practices characterizing the daily routine work of physicians by conducting a qualitative study in the Turkish healthcare field, in which a recent government-led healthcare reform was implemented causing logic multiplicity. Contrary to the accumulated knowledge in institutional logics literature, a bulk of which suggests that
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The impact of common clients on employee mobility and organizational growth Journal of Professions and Organization Pub Date : 2021-06-11 Yeongsu (Anthony) Kim
This article examines how client overlap (i.e., common clients) between a sourcing (leaving) and a destination (hiring) firm influences employee mobility and how it subsequently restricts growth in a firm. The central argument of this article is that, since client overlap encourages individual mobility decisions, and hiring firms solicit employees from client-overlapping competitors, there will be
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Clinic, community, and in-between: the influence of space on real-time translation of medical expertise by frontline healthcare professionals in marginal tribal communities Journal of Professions and Organization Pub Date : 2021-07-27 Vinayak R Tripathi, Harsh Kumar Jha, Manish Popli, Pankaj Shah, Gayatri Desai
In this article, we explore real-time translation work undertaken by frontline healthcare professionals as they interact with marginal tribal communities in Western India. Our 1-year ethnographic study of a healthcare organization delivering obstetric and gynaecological care to tribal communities helps us understand how obstetric counsellors translate allopathic medical expertise across epistemological
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The relational road to voice: how members of a low-status occupational group can develop voice behavior that transcends hierarchical levels Journal of Professions and Organization Pub Date : 2021-07-27 Karin Kee, Marieke van Wieringen, Bianca Beersma
Members of frontline low-status occupational groups often have access to a vast pool of knowledge, expertise, and experience that may be valuable for organizations. However, previous research has shown that members of these occupational groups are often reluctant to exhibit voice behavior due to their low position in the organizational hierarchy and perceived status differences. Drawing on in-depth
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The police and ‘the balance’—managing the workload within Swedish investigation units Journal of Professions and Organization Pub Date : 2021-05-06 Liljegren A, Berlin J, Szücs S, et al.
AbstractProfessionals within street-level organizations are essential for the delivery of public services to citizens. However, among a number of difficult dilemmas, they have to deal with an extensive workload. The police can be seen as a good example of this; they are expected to solve most crimes, including the so-called mass crimes and the more spectacular cases that make it into media headlines
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The governmentality of nursing professionalization in advanced liberal societies Journal of Professions and Organization Pub Date : 2021-03-29 Hoff J, Kuiper M.
AbstractIn Western countries, the occupational discipline of nursing is undergoing processes of professionalization. Although professionalization offers an appealing perspective on occupational advancement, it is an ambiguous process, especially in the context of ongoing reforms of advanced liberal states. More specifically, there is a confusing relationship between the professionalization of nursing
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Collective professional role identity in the age of artificial intelligence Journal of Professions and Organization Pub Date : 2021-03-02 Masashi Goto
The increasing use of digital technologies such as artificial intelligence (AI) may be harmful to professions and occupations. Professional role identity can be damaged as AI takes the place of people across a broad range of professional tasks. Past studies have focused on individual-level identity, yet collective-level professional role identity remains largely unstudied. In addition, identity studies
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Professional regulatory entanglement: the curious case of project management in Italy Journal of Professions and Organization Pub Date : 2021-02-20 Sabini L, Paton S.
AbstractGrowth in the internationalization of economic activity has favoured an increase in institutional control at a supranational level. A typical example of such institutions that wield this control is corporate professions such as Project Management (PM). Attempting to replicate the successful strategies of the collegial professions but embracing advantages presented by global markets, corporate
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Qualifying the green city: professional moral practices of trying urban rainwater forms Journal of Professions and Organization Pub Date : 2020-12-22 Marie Meilvang
This article explores how the green, sustainable city is built in situations of uncertainty though professional practical engagements of testing and trying, and how these are formed by moral investments in professional work. Following recent studies investigating professional work and moral agency, the article engages with Terence Halliday’s famous distinction between science-based and normative professions
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Red tape and psychological capital: a counterbalancing act for professionals in street-level bureaucracies Journal of Professions and Organization Pub Date : 2020-12-11 Dudau A, Kominis G, Brunetto Y.
AbstractAssuming that red tape is inevitable in institutions, and drawing on positive organizational behavior, we compare the impact of individual psychological capital on the ability of street-level bureaucrats (SLBs) with different professional backgrounds to work within the confines of red tape. The two SLB professions investigated here are nurses and local government employees; and the work outcomes
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In a flash of time: knowledge resources that enable professional cross-boundary work Journal of Professions and Organization Pub Date : 2020-11-26 Cross D, Swart J.
AbstractIn this paper, we highlight the networked context of the professions. In particular, we indicate that neo-classical professionals tend to work across organizational boundaries in project teams, often to meet the needs of clients and the wider society. However, little is known about the resources that professionals draw on to meet immediate, fast paced, client demands in project network organizations
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‘Not one action but many’: institutional work by commissioners of children's mental health services in the English NHS Journal of Professions and Organization Pub Date : 2020-11-22 Passey A.
AbstractThis article enhances our understanding of institutional work, through a study of professional health commissioners in the English National Health Service. Using a case study of mental health policy implementation, commissioners are conceptualized as institutional agents involved in shaping the organizational field and its boundary. Health service commissioners face a series of challenges as